Operational Support Supervisor
Operational Support Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
Required Attachments
Documents required for this position are listed under the Required Attachments section of this job listing. You will be required to upload and attach these documents in the application process.
Required Education:Bachelors degree in Business Management or related field equivalentAND:
- 36 months of experience leading teams with 5 or more employees
Equivalency/Substitution:Experience or a combination of education & related experience can be considered in lieu of degree. A onetoone ratio is used to determine the number of years of experience required in place of a degree.
Skills:
- Ability to communicate effectively verbally and in writing.
- Proven ability to coach and motivate team members.
- Proficient in Microsoft products including Excel PowerPoint Visio and Word.
- Strong management presentation and organizational skills.
- Detail oriented for accuracy of data and information.
- Strong customer service orientation collaboration and teamwork skills.
- Highly organized and able to handle multiple projects and deadlines.
- Strong analytical mathematical creative problemsolving decisionmaking skills.
- Significant exposure to various operational and managerial workplace models.
- Ability to multitask and prioritize tasks in a dynamic work environment.
Departmental Preferences:
- Advanced Excel skills
- Lean Six Sigma Green Belt or higher
- Proficient in SQL or Python
Advertised Physical Requirements:
- Must be able to engage in repetitive motions and communicate effectively.
- Frequent exposure to pressure caused by deadlines and busy periods.
- Ability to communicate including expressing oneself or exchanging information with others
- Ability to use a computer daily.
Supervision:1525 Engineers
Equal Employment Opportunity Statement: The University of Oklahoma in compliance with all applicable federal and state laws and regulations does not discriminate based on race color national origin sex sexual orientation genetic information gender identity gender expression age religion disability political beliefs or status as a veteran in any of its policies practices or procedures. This includes but is not limited toadmissions employment financial aid housing services in educational programs or activities and health care services that the University operates or provides.
The University of Oklahoma as a flagship public institution is committed to making a societal impact through research and creative activity. The Advanced Radar Research Center (ARRC) works closely to ignite excellence in research aiming to transform the lives of those around them. To further this mission and the mission of the university we are searching for an Operational Support Supervisor. This position will be responsible for the supervision and development of engineering staff while supporting a team of 1525 multidisciplinary engineers along with ensuring efficient operations of the department.
- Provides operational support to the engineering team addressing organizational issues and ensuring smooth project execution.
- Monitors service standards to ensure deliverables meet quality expectations.
- Manages timecard closeouts and approves PTO requests ensuring accurate attendance records and compliance with policies.
- Administers policies and procedures within the engineering department.
- Monitors remote work requirements to maintain productivity and collaboration standards.
- Manages corrective actions when necessary addressing performance or conduct issues in a timely and appropriate manner.
- Oversees engineering budget ensuring responsible allocation of resources and adherence to financial targets.
- Approves travel card expenses in accordance with organizational policies and budgetary.
- Provides regular feedback and coaching to team members to support their growth and performance improvement.
- Manages goals and development plans for team members aligning individual objectives with organizational goals.
- Maintains personnel documentation including records of performance evaluations training completion and other relevant information.
- Coordinates training requirements for engineering staff identifying relevant opportunities for skill development and knowledge enhancement.
- Coordinates and executes hiring plans.
- Coordinates schedules for interviews meetings and onboarding activities.
- Documents and maintains comprehensive onboarding plans for new hires ensuring a smooth transition into the team.
- Performs various duties as needed to successfully fulfill the function of the position.
Required Experience:
Manager
Employment Type
Full-Time
