Customer Service Rep
Customer Service Rep
Posted on :
16-05-2025
Employer Active
1 Vacancy
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Job Description
Position Overview:
This is a Customer Service Rep position so we are guessing you get the jist of it. You are helping our customers daily on the phone email and in person get whatever marketing signs or print they are looking for when they come to us. We need someone who is not afraid to step out and try new things be a little uncomfortable and be a zealot when it comes to making our customers happy.
Your RunoftheMill Basic Responsibilities:
- Greet customers
- Answer incoming calls and emails
- Handle routine questions and requests by customers
- Light production with copiers and binding equipment
- Estimate and quote projects for customers
- Hours 8am to 5pm Monday through Friday with some limited overtime
The Important Stuff You Must Have:
- You must be nice to the people who are our customers and those that you work with even when they dont deserve it.
- Be a good communicator in person on the phone and able to compose an email that doesnt look like a 3rd grader wrote it.
- Have a basic tech aptitude with computers and internety type stuff.
- Like to work and work while at work (a post to Instagram wont kill anyone as long as you get your work done).
- Must be able to be on your feet all day and lift up to 30 lbs like most humans.
- Be a multitasking Ninja. We do a lot in a short amount of time. This is no place for the proactively challenged.
- Basic math is a must but yes you can use a calculator.
- Must be willing to jump in and figure things out on your own. No hand holding here.
- You must be a lifelong learner to work here. Lots to learn and its always changing.
Big Pluses If You Have:
- Any kind of graphic design or past print experience.
- Social Media management
- A background in the sign industry
- Software experience with the Adobe Creative Suite or Microsoft Office.
About Us:
We have been in business in central Illinois for over 45 years now so we arent going anywhere. We have led the way in our franchise and have a ton of nifty awards and trophies to prove it. We do a lot of really cool projects that I bet would surprise you for some of the areas biggest companies. Check us out on facebook flickr and our webpage. We bet youll be surprised at what we can do.
Compensation: $15.00 $18.00 per hour
We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry from print signs and marketing to online ordering portals and more we believe a rewarding career is shaped by people purpose and passion.
If you dream of being part of an organization with a great heritage progressive leadership and cuttingedge technology discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing signs and marketing services but were less corporate culture and more closeknit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes we work hardand play harder. Its part of our DNA.
With several career paths to choose from sales marketing design production operations no matter the role you choose youll be working in an organization that cares about you. At PIP you can make a difference.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to PIP.
Employment Type
Full-Time
Key Skills
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