Technical Specialist (6 months contract)
Technical Specialist (6 months contract)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
ABOUT THE ROLE
Were looking for an experienced Technical Specialistto join our team onsite with one of our largest enterprise customers. Our current onsite team has been providing the highest level of customer support for over six years and is now expanding to include more services across a range of technologies. This role will be key in supporting our customers complex enterprise environment.
*Note: This is a 6 month contracting role with possible extension options available.
KEY ACCOUNTABILITIES FOR THIS ROLE WILL INCLUDE
- Review project requests & assist writing SOW.
- Escalation point for High Priority Incidents & Project.
- Mentor & guide colleagues within the team to embed knowledge.
- Lead Major complex changes within the environment in collaboration your colleagues.
- Leverage subjectmatter expertise and strong understanding of customer requirements to scope bestpractice services and solution.
- Act as a central point of technical communications & escalations leveraging experience.
- Research & Identify improvement/innovation areas to modernise our service delivery.
- BAU responsibilities ITIL process aligned: Incident Change Problems.
- Expected to display strong technical skills with a high level of initiative and exceptional people skills.
We will require a candidate to have:
- Current minimum Government Security Clearance
- Experience in enterprise environment support and delivery of Modern Workplace Solutions leveraging Microsoft Teams and Messaging.
- Experience with Microsoft Modern Endpoint Management (Windows 10 Intune AutoPilot SCCM CoManagement Enterprise Mobility).
- Ability to develop secure and compliant Azure AD identity solutions utilising Microsoft best practice Azure AD MFA Conditional Access Policies.
ABOUT KINETIC IT
We are recognised market leaders in the delivery of highquality technology solutions to large public private and government organisations. As an Australianowned company we take a lot of pride in delivering exceptional service that exceeds our customers expectations and positively contributing to our industry and community. We hire for the long term and have a strong focus on training and developing our employees. Everyday our amazing 1400 crew come to Kinetic IT not just to work but to be challenged grow and be part of something bigger.
The Kinetic IT Difference:
- Flexible working paid parental leave regular fun company and social events and other benefits tailored to your individual goals
- Vendor Exam Support ITIL 4 Training and Communities of Practice groups
- Dedicated professional development reviews every 6 months with monthly follow ups
- An open and supportive culture where we respect all people and individuals and everyone has a voice
HOW TO APPLY
If you have the experience and skills were looking for wed love to hear from you! Start by visiting our website at to learn more about our values and culture.
If youre interested click the Apply button or send your CV directly to quoting reference number WWREQ0029585. We look forward to connecting with you!
#hybrid
Required Experience:
Unclear Seniority
Employment Type
Full-Time
