Veterinary Receptionist
Veterinary Receptionist
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Job Description
Middlesex Veterinary Center is hiring a fulltime Veterinary Receptionist tobe the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fastpaced environment communicates clearly and is passionate about animal care.
What to Expect
As you join our mission to provide a unique variety of superior and compassionate pet care services for our patients and their families. Expect to be supported in your work and home life with:
- All the benefits you deservemedical dental vision retirementplus an employee pet discount because we know your pets are family too.
- Paid time off. Take the time you need to recharge.
Salary: $17.00 $20.00 per hour determined by the candidates skills experience and qualifications.
Schedule: This fulltime position offers 40 hours per week with the expectation that the candidate is flexible to work any shift. The hospital operates Monday through Friday from 8:00 AM to 7:00 PM and Saturdays from 8:30 AM to 12:00 PM.
Key Responsibilities:
- Greet clients and their pets complete the appointment signin process confirm appointment details and escort clients to exam rooms.
- Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
- Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and followups.
- Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist is preferred.
- Strong organizational and multitasking skills
- Ability to maintain a calm professional and positive demeanor
About Middlesex Veterinary Center
Middlesex Veterinary Center is a fullservice small animal veterinary hospital where we understand the special role your pet plays in your family. We are dedicated to becoming your partner in your pets health care and it is our commitment to provide quality veterinary care and sound advice throughout the life of your pet. Our services and facilities are designed to assist in routine preventive care for young healthy pets; early detection and treatment of disease as your pet ages; and complete medical dental and surgical care as necessary during his or her lifetime.
Employment Type
Hourly
