Description
Position at Thrive Pet Healthcare Specialists- Hoffman Estates
Lead Veterinary Customer Service Representative
Thrive Pet Healthcare Specialists
Hoffman Estates IL
Full-time
At Thrive Pet Healthcare Specialists we provide emergency specialty and critical care for dogs and cats in Hoffman Estates and the greater Chicago area. Located on Higgins Road we are conveniently located to support all the pets in Hoffman Estates Chicago and surrounding communities. Our 25000 square foot multi-specialty 24/7 emergency facility provides streamlined advanced care services for patients critical and specialty care needs. Designed with an open floor plan and equipped with innovative technology Thrive Pet Healthcare Specialists Hoffman Estates promotes collaboration and best-in-class care.
Our Ideal Candidate for Lead Veterinary CSR:
- previous Veterinary Customer Service experience is required!
- experience as an ECC/Specialty Veterinary Customer Service Representative is preferred.
- previous leadership experience required.
- flexible availability--nights weekends holidays
Hoffman Estates is part of Thrive Pet Healthcare and is proud to offer industry-leading support for our Staff:
- Competitive compensation $22-24/hr
- Health benefits (vision dental and life insurance too)
- 401k w/employer match
- Annual Paid Time Off
- Additional family & furry care support options including veterinary care discounts. Check out our INDUSTRY leading benefits!!
Every Thrive Healthcare member receives:
- Paid Parental Leave- 8 weeks fully paid
- Purr-entalLeave- A 3-day leave to acclimate a shelter-adopted pet into your household
- Carrot- Fertility and family forming benefit
- Bright Horizons- backup childcare elder care personal care
- Lyra-mental health support
- Hinge-virtual physical therapy
- Advanced career path opportunities
At Thrive Pet Healthcare we celebrate and embrace the uniqueness and diversity of all of our team members pet parents and pets. We strive to create a diverse equitable and inclusive culture where all team members belong and feel empowered.
Required Experience:
Unclear Seniority