Chief of Operations (Assistant Administrator) Inspections, Licenses & Permits

Howard County:
Conveniently located in the heart of central Maryland between Baltimore and Washington Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.

Howard County Government:
Howard County Government is a leader in innovation best practices and sustainability. It is consistently ranked as one of the best places to live and work in the country. In 2024 Howard County Government received a recordbreaking 63 Achievement Awards from the National Association of Counties (NACo) the most awards in the state of Maryland and the fifth highest in the nation as compared to more than 3000 counties. NACo Achievement Awards are the premier national honor to recognize innovative and transformative programs that provide new services for county residents improve existing programs upgrade working conditions and enhance citizen participation and public policy making.

What are we looking for
We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.

What youll like most about working at Howard County Government:

• We are committed to workplace excellence in every area of County government.
• We have a highly talented diverse and inclusive workplace. Your input will not only be heard but it will be encouraged!
• We offer competitive compensation and great benefits including medical retirement and wellness programs.
• As a member of the Howard County Government team youll be helping drive our culture and directly impact what makes us an amazing place to work.

Include the following. Other related duties may be assigned.

• Works and cooperates with coworkers and supervisors at all levels.

• Learns and performs all essential job functions accurately.

• Is responsible for all phases of operating budget development forecasting needs for strategic and shortterm needs of the department.

• Establishes policies procedures and systems related to Departmental personnel procurement and administrative matters; reviews existing and proposed legislation codes regulations departmental policies and recommends revisions and updates.

• Acts as liaison between the County and other governmental agencies and private interest groups citizens and vendors as a representative of the Departments Director.

• Carries out personnel administration responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; interpreting and explaining personnel policies for Department staff; and monitoring vacancy status workmans compensation injuries and accident/loss incidents.

• Serves as the Departments liaison with the Office of Human Resources on Union personnel classification and pay matters.

• Prepares and administers Departments budget including revenue projections and program costs; monitors expenditures of funds; prepares transfer of funds.

• Oversees procurement of goods and services for the Department;negotiates contracts for maintenance services and materials utilizes County payment instruments for purchases including direct payment claims credit cards (PDQ Card) purchase orders requirements contracts suborder releases etc.

• Serves as Agency Program Coordinator under the Procurement Card Purchasing Program for the department.

• Approves departmental procurements for capital and operating purchases and services.

• Responsibilities also include the performance of management studies to effect efficiency and costeffective operations.

• Participates and problem solve departmental issues involving allocation of resources.

• Manages and develops the departments standard procedures.

• Acts as Departmental representative on countylevel steering committees and work groups.Conducts special projects and research; prepares and reviews Departmental legislation.

• Serve as the Departments Training Coordinator by identifying and prioritizing needs and help to implement training programs.Monitors revenue received and prepares monthly revenue reconciling.

• Develops tracks and reports on Departmental performance measures. Responsibilities also include the performance of management studies to effect efficiency and costeffective operations.

• Serves as the Departments Training Coordinator by identifying and prioritizing needs to help implement training programs and improve Departmental operations.

• Acts as the Departments Webpage content manager and coordinator.

• May act as Department Director in absence of the Director.

• Participates in emergency preparedness functions of the Department and may serve in the Emergency Operations Center in the event of a local emergency.

SUPERVISORY RESPONSIBILITIES:

Directly supervises one Administrative Support Technician III in the Operations Division.Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Bachelors Degree and five (5) years related experience or equivalent combination of education and experience.

PREFERRED EDUCATION KNOWLEDGE SKILLS AND ABILITIES:

• Experience in local government administration.
• Familiarity with spreadsheet and word processing software and basic computerrelated skills.
• Familiarity with SAP.
• Supervisory experience.
• Background in budgeting and/or finance.
• Excellent communication skills both in written and oral formats.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit talk and hear.

The employee is frequently required to use their hands particularly for computer key boarding.

The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close visions depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of a busy office work environment.

Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations. Ability to write reports business correspondence and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.

Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume.

Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.

ADDITIONAL INFORMATION:

TO APPLY:You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted.

Selected candidates may be subject to drug screening background screening and reference checks.

At time of application please submit a copy of any college degree coursework licenses or certifications that you have referenced on your who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service such as the National Association of Credential Evaluation Services () or World Education Services: International Credential Evaluation ( County Government is not sponsoring employees in application of the H1B Visa or providing an extension of an existing H1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.

Howard Countyis an Equal Employment Opportunity Employer and we are committed to a workplace that values diversity equity and inclusion. The County prohibits discrimination on the basis of race color religion age sex ancestry creed national origin disability status genetics marital statusmilitary service sexual orientation gender identity/expression or any other characteristic protected by federal state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at .Requests for accommodations should not be attached to the application.