IT Support Technician
IT Support Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Provide Tier 1 IT support for network web data exchange and notification systems as well as servers and desktops outside regular office hours (6 PM to 6 AM) to ensure continuous operation. Address IT incidents by employing common troubleshooting skills following documented procedures and when necessary contacting appropriate highertier support personnel. Respond to onsite issues within one (1) hour of request.
Qualifications :
- Five (5) years of experience providing IT support services such as:
- Windows and Linux client and server systems
- Networking systems such as FortiGate Juniper HP and Dell.
- Experience with VM infrastructures
- Familiar with DOI and USGS security regulations SOPs and best practices
- Familiar with utilizing network and host system monitoring
- Familiar with AWS
Additional Information :
- Must be a U.S. Citizen and eligible to work on Government contracts.
- Must be able to obtain a Common Access Card (CAC).
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
