drjobs Commercial Lines Customer Service Representative

Commercial Lines Customer Service Representative

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1 Vacancy
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Job Location drjobs

Coral Gables, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

ABOUT HUB INTERNATIONAL:

HUB International Limited (HUB) is the 5th largest global insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 19000 employees in 500 offices throughout North America HUB has grown substantially in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

  • Competitive salaries and benefits offerings
    • Medical/dental/vision insurance and voluntary insurance options
    • Health Savings Account funding
    • 401k matching program
    • Company paid Life and ShortTerm Disability Plans
    • Supplemental Life and LongTerm Disability Options
    • Comprehensive Wellness Program
    • Generous PTO Package Vacation Holiday Sick and Personal Time Off
  • Great work/life balance because thats important for all of us!
  • Focus on creating a meaningful environment through employee engagement events
  • The ability to be a part of a motivated winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
  • Growth potential HUB is constantly growing and so can your career!
  • A rewarding career that helps local businesses in the community
  • Strong community support and involvement through HUB Gives

SUMMARY:

Under the direction of the VP of Commercial Lines this position will provide support to clients and Account Executives in obtaining maintaining and servicing commercial lines accounts.

RESPONSIBILITIES:

  • Generates evidence of insurance for insureds mortgages and lessors.
  • Processes endorsements across several different lines of insurance by adding/deleting vehicles and drivers mailing addresses contact information premise addresses etc.
  • Retrieves policy documentation from various insurance portals for Account Executive review.
  • Responsible for taking payments handling cancellations and updating clients.
  • Creates and maintains summaries of insurance.
  • Sends policies to insured.
  • Answers insurers inquiries about their insurance.
  • Conducts audits.
  • Reviews and processes loss run requests.
  • Drafts and sends close out letters.
  • Other duties as assigned.

JOB REQUIREMENTS:

  • Associates degree or relevant work experience.
  • Must have a valid Florida state 440 license; 220 license preferred.
  • 2 years of experience in insurance client support.
  • Excellent customer service tone and good work ethic.

KNOWLEDGE SKILLS AND ABILITIES:

  • Strong technical insurance knowledge and background.
  • Strong customer service focus energetic action oriented and ready to seize any opportunity.
  • Responds with a sense of urgency as required.
  • Ability to multitask.
  • Ability to work independently but also assists members of the team.
  • Ability to always maintain professional manner.
  • High Degree of selfmotivation discipline and discretion.
  • Advanced time management and organization skills.
  • Strong Microsoft Word Outlook and Excel knowledge.

Department Account Management & Service

Required Experience: 12 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

EVerify Program

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Required Experience:

Unclear Seniority

Employment Type

Full-Time

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