Sales Director - Audio Visual, Event Technology
Sales Director - Audio Visual, Event Technology
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Job Description
Description
SALES DIRECTOR
Company Overview:
Pinnacle Live is a premium inhouse AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of bigpicture problemsolving and bootsontheground execution we deliver bespoke AV solutions for inperson virtual and hybrid meetings and live events. The most impressive impactful meeting and events all have the same common denominator: dedicated determined people working behindthescenes to make it happen. Were looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary:
The Sales Director plays a critical role within the InVenue Sales Organization as they will be responsible for driving and managing the sales efforts within their assigned hotel. This position will act as the Pinnacle Live sales leader within the hotel with a focus on building hotel relationships surpassing sales goals and facilitating collaboration among the Pinnacle Live and hotel sales teams. The Sales Director is highly influential and is responsible for driving the short and longterm growth and profitability.
Essential Functions:
Enforce the Catalyst Sales Process for all hotel leads as directed by the National Director of Sales.
Responsible for having a deep knowledge of Pinnacle Lives products and offerings while displaying a passion for learning and understanding new technologies.
Communicate & collaborate effectively with the Venue Director on daytoday responsibilities service and client issues hotel relationships and management of the Sales Managers if applicable.
Communicate & collaborate effectively with the National Director of Venue Sales on sales funnel management sales strategies and CRM management.
Represent Pinnacle Live and the hotel during site visits planning meetings and preconvention and debrief meetings when applicable.
Hire manage and continual development of the Sales Manager staff and ensure they are delivering Gold Standard customer experiences throughout the sales process event execution and postevent followup.
Responsible for generating and revising scope of work quotes proposals and contracts based on the needs of largescale hotel leads requiring AV products and services.
Stay attuned to the Sales Managers needs and have an open line of communication for them.
Stay attuned to the needs of the Hotel Sales Team keeping an open line of communication for them.
Coordinate with the Operations department to ensure successful events for our clients.
Provide and measure accurate revenue forecasts for the sales team and leadership.
Use creativity and collaboration to explore profitability revenue opportunities and client retention.
Responsible for selling profitable business that aligns with budget expectations forecasting reporting to support P&L efforts and should have a working understanding of a how a P&L works.
Manage accurate and timely billing of events and clients through the sales team.
Perform other duties as assigned.
Supervisory Responsibilities:
Directs team of exempt and nonexempt personnel in accordance with company policies and applicable federal and state laws. Responsibilities include interviewing hiring and training employees; planning assigning coaching mentoring directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education & Experience:
- Bachelors degree in business or related field or equivalent experience
- Minimum of five (5) years experience in an audiovisual systems sales leadership role
- Minimum of five (5) years experience in a customer service facing role
- Minimum of three (3) years experience in a sales management role
- Strong business communication presentation and writing skills
- Proficiency in CRM platforms ability to generate highquality insights into sales activity and Progress
- Exceptional relationship builder internally and externally
- Production and Staging experience within a hotel venue convention center or traveling organization is required
- Scenic and Dcor experience is required
- Rigging Electrical and Exhibit experience is required
Required Skills & Knowledge:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge skill and/or ability required.
Experienced and passionate manager; excellent leadership skills
Highly skilled communicator; exceptional interpersonal and relationshipbuilding skills
Highly skilled at project management; proven success working in a fastpaced environment
Thrives in fastpaced environments is flexible and able to adapt to changing scenarios
Problem solver mindset: ability to remove obstacles for clients through strong organizational skills
Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients
Ability to work within a fastpaced and evolving dynamic welcoming change and navigating conflicting priorities when applicable
Benefits:
- Performance based incentive plans on top of base salary
- Generous time off with PTO holidays and sick/personal days
- 401k with a contribution match
- Insurances; health vision dental and more
Pinnacle Live is an Everify and Equal Employment Opportunity Employer
Pinnacle Live is committed to welcoming valuing and supporting every person and their unique contributions. We are actively working to foster an environment where diversity equity inclusion belonging and mutual respect thrive. We recognize that diversity is intersectional and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes openly acknowledges empowers and celebrates the diversity of all our team members clients and partners and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.
Required Experience:
Director
Employment Type
Temp
