Technical Manager, Dynamics 365

The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontarios capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The mandate of the OSC is to provide protection to investors from unfair improper or fraudulent practices to foster fair efficient and competitive capital markets and confidence in the capital markets to foster capital formation and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy operational and enforcement activities. The OSC also contributes to national and global securities regulation development.

We offer a diverse fair and flexible work environment and take pride in our challenging and rewarding work.

Hiring Range: $140000 to $160000

The Information Services and Digital Solutions (ISDS) Group within OSC is responsible for the product management architectural design development and support of the business solutions to support policy creation and adjudication and enforcement functions to contribute the development of national and global regulations.

Reporting to the Head of Applications Services the Technical Manager Regulatory Operations is responsible for providing technical leadership to their team members by providing support and advice with all the technical aspects of their job. The Technical Manager will provide architectural and design direction to the team and will ensure that daily weekly and monthly goals are achieved.

Key Duties and Responsibilities:

Manages a team of Information Technology resources

• Provides work direction technical guidance and coaching to team members contract staff and vendor representatives monitoring project/assignment allocation and workloads reallocating resources in light of changing business needs resolving issues and ensuring ongoing work quality.

• Participate proactively in developing and maintaining IT standards tools and best practices.

• Identify and remove impediments and prevent distractions.

• Facilitate discussion and conflict resolution.

• Empower the team to selforganize.

• Be a reference for developers and design solutions and integration components in his/her area of expertise.

• Support and ensure peer reviews are done.

• Identify and execute on IT training plans.

• Monitor emerging trends and new product offerings evaluating their feasibility and associated implementation costs developing business cases and providing recommendations on new technologies equipment tools and services.

• Review and analyze existing application effectiveness and efficiency and then develop strategies for improving or leveraging these systems.

• Manage the development and deployment of new applications systems software and/or enhancements to existing applications.

• Is proactive in suggesting enhancements and technological choices in his/her field of expertise.

• Oversee technical mandates from ISDS management and for their area Enterprise Architecture team

• Advise the technical teams by suggesting corrective measures to meet project objectives whenever necessary.

• Monitor quality of solutions developed by the team ensuring final products are developed and delivered in accordance with established quality and performance standards OSC priorities policies and procedures and within expected budgets.

• Carry out performance assessments in collaboration with the Application Services Manager and identifies skill development and training opportunities.

• Participates in the hiring and training process of technical personnel.

Manages relationships with internal and external stakeholders ensuring services provided and team activities support stakeholder needs and that project plans and initiatives are implemented and effectively managed.

• Works with Product Owners OSC Branches Information Security and Enterprise Technology Services to identify opportunities to use technology to improve the OSCs operations and ability to achieve business objectives.

• Provides technology advice to senior management product owners and other OSC staff in technology and business processes.

• Works closely with Product Management and Business Process Owners to analyze and design business requirements.

• Maintains strong working relationships with contractors outside service providers and vendors to keep abreast of new products and available tools and technologies facilitate request for service/proposal processes resolve issues and manage quality and performance of products and services provided.

• Works closely with Enterprise Architecture team by providing input in the architecture and design decisions tools selection by being a voting member of the ARB and understanding the architecture mandate to ensure the team follows and supports the mandate.

Ideal Qualifications:

Technical Skills MS Dynamics 365

• Minimum 10 years of experience in applications and integration components development and operations with a focus on Dynamics 365.

• Deep handson knowledge of Dynamics 365 configuration customization development (Power Platform Logic Apps Power Portal Java Script .NET etc.) and reporting.

• Strong knowledge of Dynamics 365 environment management solution management and deployment.

• Hands on experience with Dynamics Security Model.

• Good understanding of Workday is an asset

Common Technical Skills

• Development Methodologies: Thorough understanding of agile software development methodologies values and procedures. Strong Scrum Master experience; strong knowledge of governance processes and practices software systems systems integration and application lifecycles in a large IT environment with multiple stakeholders.

• Integration Tools: Experience with integrations with Microsoft and Third Party Tools; experience working with Visual Studio Source Code and versioning management branching and merging code.

• DevOps Tools: Direct handson experience with automated software deployment and code management practices and tools; Experience using CI/CD tools like Microsoft DevOps Tools Jenkins SonarQube Docker Elk JIRA etc.

• Critical Thinking: Strong analytical and problemsolving skills with a high attention to detail; creative and efficient in proposing solutions to complex timecritical problems.

• Project Delivery: Experience working in a teamoriented collaborative environment; selfmotivated and capable of managing multiple priorities and tasks as delegated; ability to deal with multiple projects and deadlines.

• Communications and Interpersonal: Strong oral and written communication skills; excellent listening and interpersonal skills; ability to work with diverse personality types; strong customerservice orientation; ability to communicate ideas in both technical and userfriendly language.

• Education: Undergraduate degree in Computer Science or equivalent discipline.

Personal Attributes

• Selfmotivated and capable of managing multiple priorities and tasks as delegated.

• Teamplayer with the ability to work within a collaborative environment.

• Excellent interpersonal skills with the ability to work with diverse personality types.

• Ability to coach the team to reach their highest potential.

• Creative and efficient in proposing solutions to complex timecritical problems.

• Collaborative in driving decisions.

• Ability to deal with multiple projects and deadlines.

• Strong analytical and problemsolving skills with a high attention to detail.

• Curious and interested in continuous learning

• Strong oral and written communication skills.

• Excellent listening and interpersonal skills.

• Strong customerservice orientation.

• Ability to communicate ideas in both technical and userfriendly language.

• Ability to conduct research into application development issues and products.

• Highly selfmotivated and directed.

• Keen attention to detail.

• Able to prioritize and execute tasks in a highpressure environment.

• Experience working in a teamoriented collaborative environment.

Grow your career and make a difference working at the OSC.

* OSC Employees: please apply in Workday using the Browse Jobs feature within your Jobs Hub *

We thank all applicants for their interest in the Ontario Securities Commission. We will contact those selected for an interview.

The OSC is committed to diversity and providing an inclusive workplace and providing accommodation in accordance with the Accessibility for Ontarians with Disabilities Act and the Human Rights Code. It is our priority to ensure employment opportunities are visible and barrierfree to all underrepresented groups including but not limited to Indigenous Black and racialized groups people with disabilities women and people from the 2SLGBTQI community to achieve an employee demographic profile reflective of the demographic profile of Ontarians.

The OSC is a proud partner with the following organizations: Ascend Canada BlackNorth Initiative Canadian Centre for Diversity and Inclusion and Pride at Work Canada

If you require an accommodationduringthe recruitment process please let us know by contacting our confidential inbox .

VisitAccessibility at the OSCto review the OSCs policies on accessibility and accommodation in the workplace.