Field Marketing Manager
Field Marketing Manager
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Job Description
Company Overview
Group/Division
Job Description/Preferred Qualifications
As part of the Product Management team and located at the SPTS factory the Field Marketing Manager is responsible for business success for a given customer site/region.
The Field Marketing Manager will have responsibility for coordinating and managing the shipment installation commissioning and signoff of all tools at a particular customer site including all escalations.
This includes:
- Working with the Account Managers to track PO timing.
- Working with the PM and Field teams to confirm accurate SCDs.
- Working with PM/Engineering to ensure that we have fully agreed and signed specs.
- Tracking tool builds/timing/quality through Operations.
- Lining up customers readiness dates including tool facilities.
- Ensuring timely installation/commissioning including any fault tracking and corrective actions.
- Ensuring compliance with hardware and process specs including any gaps/corrective actions.
- Ensuring timely final acceptance.
- Interfacing with the service team and management of escalations.
- Being the initial point of contact in Division for all activities related to that customer/region
- Liaising with internal stakeholders ie Product Marketing Applications and Engineering to be the voice of the customer for the given account.
- Responsible for customer communications from the division (together with local team)
- Works with Product Marketing to help define customer strategy to drive penetrations share and adoption
Qualifications
Degree in a Science/ technology field with significant experience in some areas previously listed.
What we will offer you
SPTSs benefits package includes:
Annual leave starting at 25 days (plus bank holidays) contributory pension scheme cash health plan cycle to work scheme global bonus plan share scheme rewards scheme and life assurance.
Minimum Qualifications
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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Required Experience:
Manager
Employment Type
Full-Time
