Student Success Advisor

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

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Job Description

The Student Success Advisor (SSA) provides individualized student service through academic advising coaching and outreach to support student success. Seeing students as whole persons they develop rapport and relationship with students; assist with academic planning registration and navigation of university processes and policies; coach and monitor student progress toward completing academic requirements and meeting personal academic and professional goals. In collaboration with campus partners they conduct outreach and intervention to support student success wellbeing and sense of belonging.

Responsibilities

Provide holistic academic advising and success coaching for students throughout their academic career.

Serve as an academic advisor for assigned students during their first 60 credits. Serve as a Success Coach for assigned students for the entirety of their SCSU career.

• Introduce and orient students to their academic requirements academic planning tools and campus resources.

• Assist students in creating educational goals an academic plan and interpretation of policies and procedures in relation to their goals.

• Assist students with navigating University processes and procedures as needed.

Establish trust with assigned students upon admission develop rapport and a working relationship that includes regular meetings coaching outreach messaging careful documentation tracking of student progress and assessment of student success.

Provide timely intervention when students are identified as needing support through progress report campaigns early alerts referral from faculty or staff or other retention efforts.

Assess student needs and provide appropriate academic and personal coaching and when necessary connect students to appropriate campus and/or community resources.

Develop Success Plans with students who are on academic warning or probation monitoring goal progress.

Provide intrusive and intensive coaching and support for provisionally admitted students among the assigned students.

Collaborate with academic staff faculty and administrators in assigned college school or departments to support student success. This may include attending meetings events and/or providing training or coaching on advising and resources.

Enhance student success through support and execution of Advising and Student Transitions programs.

• Participate in and assist with as needed Husky Advising and Registration events serving in a variety of roles ranging from advising presenting to students and/or their guests and providing logistical and administrative support such as (but not limited to) identifying preplacement testing requirements providing checkout reviews or processing noshows.

• Develop and initiate programs designed to support academic success for students in special populations (including but not limited to) transfer students provisionally admitted students first generation students international students those academically exploring or students served by Multicultural Student Services.

• Assist with advising and coaching training including updating documents and materials or presenting sessions to new graduate assistants staff or faculty.

• Participate in and assist with as needed Huskies 1st 4 serving a variety of roles including but not limited to dropin advising or presenting sessions designed to help students successfully transition to college.

Increase the visibility and influence of the Advising and Student Transitions Office in order to support students.

• Represent Advising and Student Transitions at campus events including but not limited to Admissions events for perspective students resource fairs Commencement and other programs designed to help student transition and succeed. Occasionally represent A&ST on campus committees including search committees seeking to hire essential campus partners.

• Attend a minimum of eight campus events annually often during nonbusiness hours to support students and their sense of belonging.

• Communicate regularly with faculty and support staff in assigned academic programs taking a collaborative approach to student support staying uptodate on academic program requirements and opportunities and sharing pertinent updates on behalf of A&ST.

• Serve as a liaison in one or more of the following or similar capacities College Navigate Liaison A&ST Connection Liaison to partners such as but not limited to Study Abroad Admissions Center for International Studies Multicultural Student Service or an identity centers to ensure A&ST is able to disseminate information and remain uptodate on student support opportunities across campus.

• Assist with the assessment of A&ST programs and services to ensure excellence.

• Engage in regular professional development including attendance and participation in the NACADA conference at least once every three years.

Other duties as assigned.

Minimum Qualifications

• Masters Degree in Student Affairs Higher Education Administration Counseling Education or related field and one year of professional experience OR a Bachelors degree and two years of professional experience in advising counseling education coaching student support or other roles related to student or human services. OR equivalent combination of postsecondary training education and/or professional experience.

• Familiarity with academic advising orientation student success and/or related experience working with student services.

• Experience with interpreting complex student data (transcripts degree audits assessment scores) and ability to navigate software programs and other forms of technology.

• Effective verbal and written communication skills.

• Experience and competency working with culturally and linguistically diverse populations.

• Strong organizational and time management skills.

Preferred Qualification

• Knowledge of University policies rules regulations and laws relevant to student success functions.

• Knowledge of student development theory academic advising coaching or orientation.

• Demonstrated experience and knowledge using and/or interpreting student information systems degree audits student success management platforms (EABs Navigate Starfish etc.) Microsoft Office Suite and shared cloud spaces (OneDrive or Google Drive).

• Shares St. Cloud States commitment to our mission and in particular the value we place in diversity equity and inclusion (DEI).

• Ability to work with underrepresented students and help them overcome barriers for success.

• Ability to embrace and drive change in a collaborative team environment.

Required Documents (Upload at Time of Application)

• Resume/CV

• Cover Letter

• Three (3) professional references

• Unofficial transcript(s)

Work Shift (Hours / Days of work)

Monday through Friday 8am4:30pm

About

Benefits Information:

At Minnesota State we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays Vacation Time Sick Time six weeks of Paid Parental Leave low cost medical and dental insurance with low deductibles ($250 $1500) a Pension Plan 457(b) and 403(b) retirement plans and other retirement investment options pretax medical and dental expense (with rollover option) and dependent care accounts employer paid life insurance short and long term disability as well as professional development and a tuition waiver program for employees and their dependents etc. We promote the health and wellbeing of our employees and take work/life balance seriously.

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