Channel Account Manager

Partner Account Manager
Location: Melbourne Victoria
Industry: IT Channel Sales
Employment Type: FullTime
Package: $180000 $210000 OTE uncapped

Who We Are
We are a customerobsessed company that exists to create raving fan outcomes and epic
customer experiencesfor both our enduser clients and our trusted IT partners. With deep
industry expertise and longstanding partnerships with some of the worlds largest
technology companies we deliver exceptional outcomes through every managed print
engagement.
Our business is built on doing the right thing every time for all parties involved. Weve
developed a reputation for overdelivering on the opportunities brought to us by our growing
referral network and now were looking to scale those efforts with a new and exciting hire.

The Opportunity: Partner Account Manager
Were seeking a driven strategic and relationshipfocused Partner Account Manager to
join our growing team. This role is ideal for a commercially minded professional who
understands the IT services landscapeespecially MSPsand knows how to develop
nurture and scale profitable referral partnerships.
You will play a key role in expanding our IT Partner Program enabling Managed Service
Providers (MSPs) to deliver greater value whilst securing their own clients by introducing our
managed print expertise as a seamless extension of their services.

Key Responsibilities
1. Partner Recruitment & Enablement
Identify attract and onboard aligned MSPs and IT partners.
Ramp new partners to productivity with clear enablement plans and ongoing support.
Qualify new partners based on fit potential and alignment with our business values.
2. Indirect Revenue Growth & CoSelling
Drive partneroriginated referral business to grow indirect revenue.
Codevelop gotomarket strategies with partners.
Build and manage a growing pipeline of referred opportunities.
3. Strategic Account Management & Relationship Building
Serve as the strategic lead for key partner relationships.

Build longterm trust and collaboration by adding continuous value to our partners.
Deliver exceptional account management to new and existing IT partners.
4. Program Development & Execution
Enhance and evolve our existing IT Partner Program.
Bring fresh ideas new processes and performance metrics to help scale partner
success.
Collaborate crossfunctionally to align sales strategy with partner insights and
feedback.
5. Exponential Referral Growth
Create a partner environment that results in a rising volume of highquality referrals
and partner collaboration to our ideal enduser clients.
Drive such success in referral outcomes that demand eventually outpaces delivery
capacity.

What Were Looking For
Experience & Skills:
35 years in IT channel sales partner management or MSP engagement roles
Strong understanding of MSP/IT partner ecosystems
Proven track record in growing referralbased revenue streams
Excellent communication relationshipbuilding and account management skills
Strategic thinker with the ability to execute in fastpaced environments
A proactive valueadding approach with a natural ability to influence and inspire trust
Desirable:
Previous experience in managed print IT services including IT hardware and
financing or B2B technology sales
Familiarity with partner enablement tools CRMs and referral tracking systems

Why Join Us
Work with a fastgrowing company with a reputation for excellence
Collaborate with a passionate and highly skilled team
Help shape and scale a highimpact partner program
Enjoy a role where your expertise directly drives business growth
Be part of a culture that thrives on trust collaboration and winning together

The End Game
Your mission is to build and manage a thriving partner ecosystem that delivers exponential
growth via qualified referrals. If you're passionate about helping IT partners win thrive on
relationships and want to be part of something thats growing fastyoull love it here.

Required Experience:

Manager