Manager of Financial Aid
Manager of Financial Aid
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Title: Manager of Financial Aid
Salary Range: 58000..00
Standard Hours:37.50
Anticiapted Start Date: July 1 2025
Work Location:Hybrid up to 2 days discretionary remote (after the probationary period)
FLSA Status: Exempt
College: Gateway Community & Technical CollegeEdgewood Campus
Department: Financial Aid
Total Rewards
Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence innovation and creativity including:
- Exceptional health care vision dental coverage for you and your family
- Tuition reimbursement/waiver for you your spouse and dependents
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- WorkLife Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Summary
Manages the daily operations of the Financial Aid Office including problem solving exercising professional judgment and direct supervision of a portion of the staff.
**Internal Candidates are being considered.**
Job Duties:
- Focuses on the daily responsibilities of the Financial Aid Office to ensure smooth departmental operations. Serves as the primary contact for staff when they encounter unresolved issues.
- Develops implements and maintains operational plans programs and systems collaborating with the Systems Office Financial Aid for resolutions when necessary
- Oversees staff performance and goal achievement directing their activities providing feedback and conducting annual reviews.
- Utilizes a comprehensive understanding of all positions to step in and assist or complete tasks in the absence of other staff members.
- Handles special projects assigned by the Director of Financial Aid.
- Processes professional judgment requests in conjunction with the Director of Financial Aid.
- Other duties as assigned.
Minimum Qualifications:
- Bachelors degree or equivalent in Business Communications Education or related field.
- Two to Four years experience in Financial Aid
- Working knowledge of financial aid systems and processes.
- Previous experience in a supervisory or leadership role
- Ability to handle conflicts and provide constructive feedback.
- Strong leadership problemsolving and decisionmaking skills
- Strong communication skills both verbal and written.
- High attention to detail independent selfmotivated adaptable to fastpaced environments.
- Skilled in engaging and supporting students from diverse different cultural and socioeconomic backgrounds.
- Professional and courteous communication at all levels both internally and externally.
- Efficiently prioritize and meet deadlines.
- Proficient in Microsoft Office (Excel Forms Outlook Teams SharePoint Word).
Preferred Qualifications:
- Proficiency in using financial aid management systems.
- Experience working at the community college level.
Employee Rights Employee Polygraph Protection Act
Equal Opportunity Employer The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
Required Experience:
Manager
Employment Type
Full-Time
