Server Administrator
Server Administrator
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1 Vacancy
Job Description
The Agency Youll Join
The New York City Mayors Office is responsible for overseeing city services throughout the five
boroughs coordinating public agencies and departments and managing public property. New York
City Mayor Eric Adams is head of the executive branch of New York Citys government. Previously
Mayor Adams has served the people of New York City as an NYPD officer state senator and Brooklyn
borough president. The Adams administration is leading the fight to serve the people of the greatest
city in the world ensuring delivery of efficient and effective services working to make New York Citys
economy stronger reducing inequality improving public safety and making the city more affordable
that meets the needs of all New Yorkers. We value leadership transparency fairness and efficiency as
we actively seek diverse talents from various sectors to join our team.
The Team Youll Work With
The Mayors Office MIS Department is responsible for all aspects of technology for the agency. This
includes enduser desktop support VOIP network infrastructure messaging email file web and
database servers and server virtualization. MIS collaborates with other city agencies to implement
wireless policies and procedures and develop secure tools/applications for use by multiple agencies.
MIS also partners with other departments in the Mayors Office to develop tools and applications that
streamline processes measure performance/metrics and increase productivity.
The Problems Youll Solve
The Server Administrator has the responsibility of supporting services for server infrastructure. You
play a major role in ensuring smooth operation engineering maintenance and troubleshooting of
server systems. You will work collaboratively with all IT support teams to provide effective and
efficient support and resolution on a wide variety of issues as well as interfacing with and assisting the
various business units in automating and streamlining workflow and daily operations.
You will be part of a team of server support administrators with the responsibility of installing
configuring and supporting Windowsbased physical and virtual servers.
In emergencies Borough Directors are on the scene to represent the Mayors Office.
Emergencies include but are not limited to blackouts tragic deaths and highprofile crimes responsible for the management and maintenance of the enterprise server infrastructure. This
involves planning deploying configuring and optimizing server systems to anticipate or meet
customer requirements.
Manage the resolution of serverrelated issues including but not limited to hardware failures
software glitches network connectivity problems and service availability issues. You will work
closely with various IT support teams to provide timely and effective solutions ensuring minimal
downtime and disruption to the various Mayors Offices public service operations.
Responsible and may work collaboratively with NYC Citywide Cyber Security in ensuring server
systems security against potential threats vulnerabilities and unauthorized access by
establishing and enforcing security policies conducting regular audits and implementing
appropriate security measures to protect sensitive data and comply with NYC Citywide
Cybersecurity regulations.
Serve as the administrator of existing onprem and Microsoft O365 tenants Azure Active
Directory and Exchange Online.
A contact for dealing with missioncritical issues with vendors including the NYC Office of
Technology and Innovation for support and service to ensure effective communication timely
support and resolution of technical issues.
You will ensure documentation including but not limited to server configurations procedures
and troubleshooting guidelines is always kept up to date.
About You
You are adaptable and open to learning new skills and technologies.
You have a minimum of 5 years of IT experience with 3 years of experience with Microsoft
O365: Teams Exchange Online SharePoint and other O365 workloads as well as Microsoft
Azure Information Protection (AIP) Azure Active Directory and Azure Active Directory
Federation Service (ADFS).
You have experience with the following technologies but not limited to: Onprem Exchange
management operating systems (Windows & Linux) file systems Active Directory LDAP
SMB/Samba IDS/IPS VPN Firewalls Wireless networks Routers Network Security etc.
You have experience with backup strategies including CommVault.
You have experience with SCCM.
You have experience working with mobile management technologies (e.g. Workspace One
Intune).
You have experience in a SQL /.NET environment: MySQL and SQL Server are a plus.
You have Power BI and SQL analytics experience.
You can efficiently and effectively analyze complex serverrelated issues make datadriven
decisions and plan for future server infrastructure requirements.
You can maintain clear and comprehensive documentation of server configurations
procedures and troubleshooting steps.
You have strong project management skills to plan and execute serverrelated projects such as
server upgrades or migrations.
You have effective communication skills to collaborate with other IT teams convey technical
information to nontechnical stakeholders and provide timely updates on serverrelated
activities.
You have strong time management skills to prioritize tasks meet deadlines and handle
multiple projects simultaneously.
You can demonstrate analytical investigative problemsolving and tenacity to work to the
resolution of difficult tasks.
You can handle several areas of focus new applications and processes quickly.
You can work after business hours and on weekends for projects if needed.
You can work collaboratively within a team environment of other system administrators and
work independently to meet aggressive goals and highquality standards.
You can multitask between multiple projects.
You have strong PowerShell skills.
RESEARCH PROJECTS COOR(MA)MGR 0527A
Qualifications :
1. Do you have a baccalaureate degree from an accredited college or university
2. Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative analytic coordinative supervisory or liaison responsibilities
3. Do you have a fouryear high school diploma or its educational equivalent approved by a states Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question 2 above
4. Do you have a satisfactory combination of education and/or experience equivalent to that described in questions 1 2 and/or 3 above
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
