Know Your Customer Relationship Officer
Know Your Customer Relationship Officer
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Job Description
Join our dynamic Commercial Banking Client Onboarding (CBCO) Know Your Customer (KYC) Organization where we lead the charge in supporting client coverage by fulfilling essential AntiMoney Laundering (AML) and KYC requirements.
As a Wholesale Know Your Customer (KYC) Officer within our Compliance Team you will work closely with Bankers and AML/KYC Operations to ensure all client KYC records adhere to strict regulatory standards. Your role is crucial in ensuring the highquality and timely completion of due diligence requirements at both the inception and renewal of client relationships. You will be part of a team that is dedicated to excellence and compliance in every client interaction.
Job Responsibilities:
- Consultatively manage client and partner expectations and understanding.
- Take ownership of the KYC/AML and client experience.
- Ensure KYC/AML deliverables are met holding internal partners accountable.
- Maintain a thorough understanding of KYC/AML processes addressing delays and inefficiencies.
- Effectively manage operational risk by maintaining diligent awareness of process risks.
- Escalate risk items appropriately and drive issues to resolution.
- Support bankers in the client selection process to effectively manage client risk.
- Independently oversee the renewal cycle of Due Diligence Forms in partnership with Relationship Management.
- Be accountable for timely portfolio management while upholding quality standards.
Required qualifications capabilities and skills:
- BA/BS degree or equivalent work experience in financial services.
- Ability to properly identify AML risks and apply the AML/KYC policy concepts.
- Strong verbal and written communication skills.
- Excellent time management and organizational skills.
- Strong analytical and problemsolving skills.
- Willingness to travel as needed (less than 25%) to support various client coverage teams.
Preferred qualifications capabilities and skills:
- Working knowledge of risk factors that may impact specific products and industries.
- Ability to multitask effectively and leverage internal resources.
- Excellent attention to detail.
- Strong client focus and ability to partner with various internal groups.
- Independent selfmotivated with an ability to adapt and be flexible in a team environment.
- Previous credit training or underwriting experience.
- Ability to navigate client relationships and product usage.
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such an employment offer for this position is contingent on JPMorganChases review of criminal conviction history including pretrial diversions or program entries.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
