Customer Support
Customer Support
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Job Description
About the Company:
COOX (pronounced as Cooks) is India s leading platform that lets you book
Professional Chefs Daily Cooks Bartenders Waiters and Kitchen Cleaners for occasions like house
parties birthdays weddings and special events at home. We have served over 5 Lakh people and built
a network of 3000 trained service professionals in more than 20 cities of India.
Roles & Responsibilities:
Managing end to end bookingsservice and operations
Responsible forsupply generation by onboarding and training new partners
Responsible for enrichment and constant supply of partner for the area assigned
Handling customer queries and complaints in a timely manner
Call potential partners to explain business product and service offerings
Coordinate with clients vendors and supply team
Working with other department to improve the product and the process of the company
Define and analyze metrics and KPIs to efficiently track progress
Perks:
Rewards Incentives & Bonuses
Special Meals & Food Trials
Startup Exposure
Full of Learning s
Other Details:
Need people who are energetic confident and streetsmart
Great communication and soft skills
Foodies are preferred
supply,partner onboarding,problem-solving,customer,metrics analysis,customer support,kpi tracking,communication skills,operations management,communication
Employment Type
Full Time
