Assistant, Student Affairs
Assistant, Student Affairs
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Job Description
Job Posting Closing Times: Job postings are removed from advertising at12:00 A.M.on the closing date e.g. at midnight on the day before the closing date.
Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. AR 4.0300.01
Austin Community College is a public twoyear institution that serves a multicultural population of approximately 41000 credit students each Fall and Spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access through traditional and distance learning modes to higher education and workforce training including appropriate applied baccalaureate degrees in our service area.
As a community college committed to our mission we seek to recruit and retain a workforce that:
Values intellectual curiosity and innovative teaching
Is attracted by the colleges mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students lowincome students and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC
Job Posting Title:
Assistant Student AffairsJob Description Summary:
To provide customer service assistance to students and prospective students and to provide clerical support for a student services area.Job Description:
Description of Duties and Tasks
1) Assists current and prospective students by providing information on student services processes including admissions enrollment financial aid assessment or learning labs.
2) Responds to questions and inquiries in person by telephone or via email.
3) Schedules appointments and assists with check in/check out processes for assessments learning labs new student orientations and other services with advisors counselors and other staff.
4) Monitors and screens student records for status information including holds academic standings and exceeding course loads.
5) Gathers and enters data maintains and updates student information database.
6) Prepares publicizes and schedules students for workshops and orientations.
7) Maintains bulletin boards brochure racks and other information areas with transfer guides career information enrollment literature and assessment study guides.
8) Provides clerical support for various programs and functions including college outreach and recruitment programs advising counseling assessment and learning labs.
9) May serve in a variety of areas and may focus on specific rules government regulations and documentation specific to that area such as veteran affairs assessment or special populations.
10) May oversee the work of hourly employees or work study students.
11) May monitor and screen student lab equipment and student room check outs including maintaining a tracking system and logs.
12) Work schedule. Evenings and weekends required.
Knowledge
* College admissions requirements programs and courses.
* Customer service techniques and practices.
Skills
* Maintaining an established work schedule.
* Effectively using interpersonal and communications skills.
* Effectively using organizational and planning skills.
* Performing clerical tasks.
* Maintaining confidentiality of workrelated information and materials.
* Establishing and maintaining effective working relationships.
* Effectively working with a diverse student staff and community population.
Technology Skills
* Use a variety of spreadsheet word processing database and presentation software.
* May also use social media work with desktop publishing and update webpages.
Required Work Experience
* One year related work experience.
Required Education
* Associate degree.
Four years of related work experience may substitute for this education requirement. Applicants who substitute work experience to meet the education requirement must use additional related work experience to meet the years of Required Work Experience for this position. Please note that the college reserves the right to amend these terms of substitution at any time.
Physical Requirements
* Work is performed in a standard office environment.
* Subject to standing walking sitting bending reaching pushing and pulling.
* Occasional lifting of objects up to 10 pounds.
Salary Range
$23920 $24723
Number of Openings:
1Job Posting Close Date:
May 26 2025Clery Act
As required by the US Department of Education employees are required to report violations under Title IX and under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act) you will be notified trained and provided resources for reporting.
Disclaimer
The above description is an overview of the job. It is not intended to be an allinclusive list of duties and responsibilities of the job nor is it an allinclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add change amend or delete portions of this job description at any time with or without notice. Employees may be required to perform other duties as requested directed or assigned. In addition reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.
Employment Type
Part-Time
