IT/Facilities Support Specialist
IT/Facilities Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Systems Planning and Analysis Inc. (SPA) delivers highimpact technical solutions to complex national security issues. With over 50 years of business expertise and consistent growthwe are known for continuous innovation for our government customers in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice producing Results that Matter. Come work with the best! We offer opportunity unique challenges and clearsighted commitment to the mission. SPA: Objective. Responsive. Trusted.
The Space and Intelligence Division provides professional services to the US Space Force Combatant Commands Intelligence Community and NASA. Our work includes enterprise architectural assessments systems engineering and integration test planning and execution cost estimating and analysis acquisition support and cybersecurity. We are trusted partners developing approaches and concepts to meet emerging high priority needs assessing cuttingedge technologies and supporting capabilities for our National Defense. Come join the fastest growing Division at Systems Planning and Analysis Inc.!
The Intelligence Programs Group (IPG) part of SPAs Space and Intelligence Division is a specialized provider of systems engineering and trusted advisory services to the Space and National Intelligence community. We utilize missionproven datadriven advisory tools and capabilities. We provide highly technical support to ensure the government acquires cutting edge technology necessary for our National Defense. Our portfolio includes the National GeospatialIntelligence Agency (NGA) National Reconnaissance Office (NRO) and National Aeronautics and Space Administration (NASA). Come where you will be part of our highcaliber team!
SPA has a futureneed for a IT/Facilities Support Specialist.
Responsibilities
- Maintain and manage Federated Desktop Services to ensure optimal functionality.
- Provide support and troubleshooting for end users utilizing the Federated Desktop system.
- Deliver daily IT support to the directorate ensuring all systems software and hardware operate smoothly and assist with onboarding new team members by setting up IT equipment accounts and access.
- Act as the primary interface with the Communications Directorate for procuring managing and deploying IT equipment along with commutation with MS&O team for facilityrelated needs and coordination.
- Handle Tier 1 IT issues across the directorate providing initial triage and resolution.
- Support the integration of IT equipment and infrastructure in facility planning and operations.
Qualifications
Required Qualifications:
- Active TS/SCI CI Poly or TS/SCI with ability to sit and pass for CI Poly
- Demonstrated ability to manage daytoday IT operations and user support
- Effective communication skills to interface with different directorates and resolve ITrelated matters along with facility needs
- Reports to Chantilly up to fulltime based upon the needs of the client
Required Experience:
Unclear Seniority
Employment Type
Full-Time
