Commercial Service Account Manager - DC Metro
Commercial Service Account Manager - DC Metro
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Job Description
Country:
United States of AmericaLocation:
CAV03: CCSAshburn VA 21750 Red Rum Dr Ashburn VA 20147 USACommercial Service Account Manager
Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a worldclass diverse workforce that puts the customer at the center of everything we do. For more information visitor follow Carrier on social media at@Carrier.
About This Role
As the Commercial Service Account Manager you will be responsible for pursuing opportunities for service agreements quick turn projects to keep our customers operating effectively and pursuing large opportunities that help our customers modernize their equipment.
This role is a great fit if you excel at building relationships have outstanding customer service skills and love working with crossfunctional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.
Key Responsibilities:
- Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements repairs and modernizations)
- Create and maintain Sales Territory and Account plans where necessary
- Present at customer seminars to develop new and existing customer relationships and opportunities
- Promote Carrier value proposition linking customer objectives to Carrier solutions
- Utilize CRM to manage customer interactions activities and opportunity pipeline
- Experienced seller in attracting new customers as well as building share value with existing customers
- Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
- Ability to seek out or respond to repair opportunities
- Establishing and building credibility with knowledge of Carrier products/solutions
- Strong ability to develop and sustain customer relationships
- Clearly articulate the value of Carriers value offerings and how they map to the customers needs
- Ability to detect the Customers buying stage and adjust selling accordingly
- Effective presentation and communication skills
- Prioritize on best opportunities
- Responding to the customer requirements in a timely manner
- Gaining the booking/order in a timely manner
- Ability to consistently achieve sales metrics and Annual Targets
- To effectively negotiate service agreement renewals when required
Required Qualifications:
- 2 years of HVAC sales experience
- High School Diploma / GED required.
- Must be able lift/carry 20 pounds climb ladders/stairs be comfortable working on roofs/platforms
- Must be able to pass an MVR.
Preferred Qualifications:
- 2 years experience with HVAC Service and Commercial Sales
- Bachelors degree.
- Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
- Outstanding sales/negotiation skills and goalorientated with strong time management and organizational skills
- Demonstrated strong written verbal and presentation skills to effectively develop expectations and relationships with internal and external customers
- Ability to sell directly to end user customer
- Previous experience in selling service agreements
- Demonstrates ability to introduce others to cross sell and upsell within their base of customers
- Ability to work in a highly teamoriented and dynamic environment
- Demonstrated ability to introduce others to cross sell and upsell within their base of customers
- Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
- Selfmotivated and able to manage many simultaneous projects and responsibilities
#LIHybrid
RSRCAR
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
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Required Experience:
Manager
Employment Type
Full-Time
