Director, Maintenance Operations and Strategic Planning
Director, Maintenance Operations and Strategic Planning
Posted on :
13-05-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 150000 - 160000
Vacancy
1 Vacancy
Posted on :
13-05-2025
Job Description
About JSSI
For more than 35 years Jet Support Services Inc. (JSSI) has been the leading independent provider of maintenance support advisory services software and financial tools to the business aviation industry. With 6000 aircraft supported by maintenance programs and software platforms JSSI leverages this wealth of data scale and innovation to drive cost savings and provide custom solutions that align to the interests of each client regardless of make or model. Learn more .
JSSI products and services include:
Maintenance Programs.Hourly Cost Maintenance Programs to stabilize maintenance budgets maximize aircraft availability and enhance residual value.
Parts & Leasing.Experienced product line specialized team who leverages ourAllOEMinventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.
Software:Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions from choosing the right aircraft to tracking your maintenance inventory and MRO projects.
Advisory Services.Objective insights and independent technical advice from a global team of technical advisors and ASAaccredited appraisers for virtually any business jet turboprop or helicopter.
Aviation Capital.Customized assetbased finance solutions for business aviation.
Position Summary:
This position reports directly to the EVP of Strategic Maintenance and Supplier Management and plays a critical role in the operational and strategic success of JSSIs maintenance activities.
The primary focus of this role is to ensure all maintenance events are accurately mapped in JSSIs forecast allowing for precise planning with shops efficient procurement and reduced turnaround times (TAT) for events. The complexity and evolving nature of the business demand innovative strategies robust analytics and continuous adaptation to new challenges.
This role requires the establishment of key performance indicators (KPIs) to monitor business performance identify improvement opportunities and develop datadriven strategies. Business analytics will be a cornerstone in driving insights and ensuring alignment with organizational goals.
Duties and Responsibilities:
- Maintenance Event Planning & Forecasting
- Own and lead the maintenance event planning process by creating accurate datadriven forecasts for scheduled and unscheduled events. Ensure coordination across departments to align timing cost turnaround times (TAT) and rental needs optimizing shop capacity vendor commitments and operational readiness.
- Financial Oversight & Integration
- Closely monitor actual spend versus budget and reconcile maintenance forecasts with JSSIs broader financial forecasts. Partner with FP&A Underwriting and Accounting to validate forecast accuracy and ensure consistency in historical reporting and actuarial margin calculations.
- Cost Optimization & Strategic Analysis
- Identify and pursue cost savings through detailed event analysis market benchmarking and ROI modeling. Evaluate complex financial scenarios such as aircraft acquisitions buyouts and lease/exchange options to optimize outcomes for both clients and internal stakeholders.
- Rental Asset Planning & Availability Management
- Collaborate with Jet Parts Leasing (JPL) to manage rental asset availability and planning. Develop forwardlooking strategies for inventory readiness based on event forecasts and market demand minimizing delays and ensuring client satisfaction.
- Strategic Analytics & Executive Support
- Deliver actionable insights to the Maintenance and Executive teams using data analytics. Support negotiations and vendor management by providing data on spend market trends MRO performance labor rates and component reliability.
- KPI Development & Operational Monitoring
- Define implement and continuously refine KPIs that track maintenance performance forecast accuracy procurement efficiency and TAT. Report findings to leadership to drive accountability and continuous improvement.
- Process Innovation & Crossfunctional Collaboration
- Partner with the Operational Excellence and Customer Experience teams to refine and scale bestinclass forecasting and planning processes. Implement systems and feedback loops that adapt to business changes and improve overall efficiency.
- Trust Material Planning & PrePurchase Strategy
- Ensure material requirement forecasts are shared with the trust team in a timely and accurate manner. Collaborate with JPL Product Line Managers and the JSSI Tech Team to develop proactive material purchasing strategies that balance cost control with service continuity.
Desired Credentials:
- Education:
- Bachelors degree in Aviation Management Business Engineering Finance Supply Chain or a related field required; MBA or relevant graduate degree preferred.
- Experience:
- 10 years of experience in aviation maintenance operations MRO planning or strategic program management.
- Proven track record in forecasting budgeting and financial analysis within a technical services or aviation environment.
- Experience working crossfunctionally in a matrixed organization with demonstrated leadership in strategy and operations.
- Technical Skills:
- Strong proficiency in data analytics forecasting tools (e.g. Power BI Tableau) and ERP/MRO platforms.
- Advanced Excel and financial modeling capability.
- Familiarity with aviation trust structures rental logistics and material procurement processes.
- Soft Skills:
- Exceptional problemsolving and critical thinking abilities.
- Strong interpersonal skills with the ability to influence and collaborate across departments.
- Excellent written and verbal communication with the ability to present to executive leadership.
- Other:
- Demonstrated ability to lead process improvement initiatives and drive organizational change.
- Deep understanding of aviation maintenance cycles industry cost structures and turnaround optimization strategies.
- Comfortable operating in a fastpaced evolving environment with shifting priorities
At JSSI we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role the annual base pay generally ranges from $150000 to $160000 with the final offer determined by variable factors including but not limited to market location jobspecific knowledge skills education and experience. In addition your total rewards package may include an annual discretionary bonus plan incentive or sales bonus plan or other form of additional compensation based on your role.
Additionally for fulltime employees based in the USA Canada or the Philippines we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical dental vision retirement savings programs among others starting day one of employment. For a full overview of our offerings visit theJSSI Benefits Pageon our company website
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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