Business Resilience Manager
Business Resilience Manager
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Job Description
Are you an experienced business resilience professional looking to make a meaningful impact Join Social Security Scotland as our new Business Resilience Manager and play a crucial role in safeguarding our services and supporting our people during challenging times.
In this key role within the Business Resilience Team you will be instrumental in developing and maintaining robust business continuity and incident management arrangements. Working within the Organisational Strategy and Performance Division you will ensure that the organisation can swiftly respond to recover from and minimise the effects of disruptive events ultimately protecting our clients and colleagues alike.
You will be part of a dedicated and talented team providing expert support to the Business Resilience Lead. Your responsibilities will include horizon scanning contingency planning facilitating training and exercises conducting risk assessments and engaging with stakeholders across all levels. Your expertise will directly influence highimpact decisions and incident responses working closely with senior leaders and the Executive Team to strengthen our organisations resilience in a fastpaced environment.
Responsibilities
Plan for incidents and disruptions developing and maintaining key products such as contingency guides and awareness materials.
Support the Business Resilience Lead in identifying delivering and driving continuous improvement activities.
Analyse information and adjust policies and procedures to address challenges and resolve issues.
Design and deliver business resilience training including travel where required to support continuity and incident management teams.
Facilitate exercise content engaging stakeholders through persuasive reasoning to ensure effective participation.
Assist in creating and occasionally delivering governance reports for senior forums.
Build and maintain relationships with Scottish and UK Government Business Continuity networks sharing best practice and advice.
Provide specialist support to the wider Business Continuity and Incident Management community.
Conduct horizon scanning to identify emerging threats analyse potential impacts and update risk documentation accordingly.
Lead postincident debriefs and lessons learned activities in collaboration with the Business Resilience Lead.
Promote awareness and understanding of Business Continuity across the organisation embedding resilience practices.
Prioritise and allocate team tasks set shortterm goals and manage team performance development and succession planning under the guidance of the Business Resilience Lead.
Qualifications
Qualifications
Certificate of the Business Continuity Institute as a minimum ideally working towards membership.
Success Profiles
Success profiles are specific to each job and they include the mix of skills experience and behaviours candidates will be assessed on. Find out more about how we assess the Success Profile elements
Experience
1. Demonstrable experience of improving processes or procedures within a Business Resilience related role aligning with business continuity industry standards and best practice.
2. Experience of building strong trusted relationships across teams using effective communication skills to influence stakeholders and promote business continuity preparedness.
Behaviours
Working together (Level 3)
Managing a quality service (Level 3)
Developing self and others (Level 3)
You can find out more about Success Profile Behaviours here.
How to apply
Apply online you must provide a CV and a Supporting Statement (of no more than 750 words) which provides evidence of how you meet the experience and behaviours listed in the Success Profiles above. Be sure to provide specific examples of work that youve done that showcase your relevant experience.
If invited for further assessment this will consist of an interview and assessment which will further assess the Experience and Behaviours listed in the job advert. Full details outlining the skills to be assessed and the assessment methods to be used will be provided along with your invitation.
Should a large number of applications be received an initial sift may be conducted using the CV and personal statement based on the first Experience criteria.
Candidates who pass the initial sift will have their applications fully assessed.
We aim to provide feedback on request. However if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.
Expected Timeline (subject to change)
Sift 23rd27th May 2025
Interview w/c 9th June 2025
Location In Person in either Dundee or Glasgow
Reserve List
In the event that there are more successful candidates than posts available a reserve list will be kept for up to 6 months.
About us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find out more about us here
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.
As part of the UK Civil Service we uphold the Civil Service Nationality Rules.
Working pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location which will be either Glasgow or you have specific questions about the role you are applying for please contact us.
Equality Statement
Social Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at .
Find out more about our commitment to diversity and how we offer support and recruitment adjustments for anyone who needs them.
Further Information
This post requires the successful candidate to clear additional National Security Vetting clearance (Security Check) before a start date can be offered. Further information regarding National Security Vetting clearance can be found here United Kingdom Security Vetting: Applicant ()
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government.
Find out more about our organisation what we offer staff members and how to apply on our Careers Website.
Read our Candidate Guide for further information on our recruitment and application processes.
The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.
If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via
Apply before 22nd May 2025 at 11:55pm
Contact Name: Julie Clark
Contact Email:
Required Experience:
Manager
Employment Type
Full Time
