Claims specialist Harrogate
Claims specialist Harrogate
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Job Description
Overview:
We are working on behalf of a wellestablished independent insurance brokerage in Harrogate that is seeking a confident and experienced Claims Specialist to manage a portfolio of commercial claims. This is a clientfocused role where you will take full ownership of the claims journey providing expert advice and handson support from first notification through to settlement.
The business prides itself on delivering a highly personal and responsive service. You will work closely with Account Executives and directly with clients acting as their trusted advocate during what can often be a challenging time.
Key Responsibilities:
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Manage endtoend claims processes for a range of commercial lines including property liability motor and business interruption.
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Liaise with insurers loss adjusters and other third parties to ensure timely and fair outcomes for clients.
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Maintain accurate and uptodate records of all claim files and communications.
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Provide expert advice and regular updates to clients managing expectations and ensuring transparency.
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Assist Account Executives with preclaim guidance and advice during policy placement when necessary.
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Proactively identify and flag trends or risks within the claims portfolio.
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Support the business in maintaining excellent client retention by delivering a high standard of service.
Requirements:
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Minimum 2 years experience handling commercial claims ideally within a broker environment.
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Strong technical knowledge across a range of commercial insurance products.
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Excellent communication and negotiation skills.
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A proactive and empathetic approach to client service.
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Strong organisational skills and attention to detail.
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Experience using Acturis or similar insurance systems is desirable.
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Cert CII qualification is preferred but not essential.
Whats On Offer:
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Competitive salary of 35000
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Opportunity to join a stable independent brokerage with a strong local reputation
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Supportive working environment with a closeknit team
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Onsite parking and flexible working options
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Clear career development path with support for further professional qualifications
Location: Harrogate
Salary: 35000 per annum
Benefits:
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25 days annual leave plus bank holidays
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Company pension scheme
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Flexible/hybrid working (following probation)
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Onsite parking
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Support for CII qualifications
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Annual salary review
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Discretionary bonus based on performance
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Friendly teamoriented office environment
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Opportunities for career development within a growing brokerage
Employment Type
Full Time
