Medical Records Specialist, Amazon One Medical Customer Care
Medical Records Specialist, Amazon One Medical Customer Care
Posted on :
13-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
At Amazon One Medical we strive to deliver the highest level of patient-centered care in healthcare and we need exceptional talented and motivated individuals to help us achieve this goal. If youre passionate about enhancing the healthcare experience for our patients this is your chance to make a meaningful difference.
At Amazon One Medical we value the trust our patients place in us. Our Medical Records team plays a crucial role in maintaining this trust by ensuring patients have proper access to their health information. The Medical Records Specialist is responsible for the timely and accurate processing of medical records requests from various sources including patients their authorized representatives healthcare providers and other organizations. This role also involves facilitating responses to patients rights requests related to medical records as outlined by HIPAA and other federal and state privacy laws. Beyond handling requests Medical Records Specialists perform a range of administrative tasks associated with health information to support Amazon One Medicals services.
The ideal candidate for this position is someone who excels in organization demonstrates meticulous attention to detail and can effectively manage deadlines. This individual should thrive in a team environment feeling comfortable both receiving and providing feedback across organizational boundaries. The right person for this role views challenging situations as opportunities for growth and approaches them with enthusiasm and a willingness to learn. By combining these qualities Medical Records Specialists contribute significantly to maintaining the trust between Amazon One Medical and its patients while ensuring the efficient and compliant management of vital health information.
Key job responsibilities
- Access and prepare medical records as required for patients authorized representatives internal staff and external organizations.
- Stay up-to-date with medical records and health information release regulations (e.g. HIPAA) to ensure accurate processing.
- Perform administrative tasks such as answering phones faxing and emailing confidential information and using basic computer systems.
- Provide excellent customer service both internally and externally.
- A minimum of 6 months of experience processing medical records requests in compliance with HIPAA policies OR at least 1 year of in-depth back-end administrative experience in a patient-centered role within a multi-state primary healthcare company.
- Excellent written and verbal communication skills.
- Comfortable typing navigating the internet and using multiple software systems.
- Strong attention to detail with consistent follow-through on goals and deadlines even in the face of obstacles.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $44928/year in our lowest geographic market up to $61776/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
At Amazon One Medical we value the trust our patients place in us. Our Medical Records team plays a crucial role in maintaining this trust by ensuring patients have proper access to their health information. The Medical Records Specialist is responsible for the timely and accurate processing of medical records requests from various sources including patients their authorized representatives healthcare providers and other organizations. This role also involves facilitating responses to patients rights requests related to medical records as outlined by HIPAA and other federal and state privacy laws. Beyond handling requests Medical Records Specialists perform a range of administrative tasks associated with health information to support Amazon One Medicals services.
The ideal candidate for this position is someone who excels in organization demonstrates meticulous attention to detail and can effectively manage deadlines. This individual should thrive in a team environment feeling comfortable both receiving and providing feedback across organizational boundaries. The right person for this role views challenging situations as opportunities for growth and approaches them with enthusiasm and a willingness to learn. By combining these qualities Medical Records Specialists contribute significantly to maintaining the trust between Amazon One Medical and its patients while ensuring the efficient and compliant management of vital health information.
Key job responsibilities
- Access and prepare medical records as required for patients authorized representatives internal staff and external organizations.
- Stay up-to-date with medical records and health information release regulations (e.g. HIPAA) to ensure accurate processing.
- Perform administrative tasks such as answering phones faxing and emailing confidential information and using basic computer systems.
- Provide excellent customer service both internally and externally.
- A minimum of 6 months of experience processing medical records requests in compliance with HIPAA policies OR at least 1 year of in-depth back-end administrative experience in a patient-centered role within a multi-state primary healthcare company.
- Excellent written and verbal communication skills.
- Comfortable typing navigating the internet and using multiple software systems.
- Strong attention to detail with consistent follow-through on goals and deadlines even in the face of obstacles.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $44928/year in our lowest geographic market up to $61776/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
