People Coordinator

Corserv Care are looking for a People Coordinator to join their People Team. This is a great opportunity to work in a human resources office support role reporting into the Senior People Partner and working closely with the People Advisors. Our team is small but mighty and we are looking for people professionals who share our values and our mission statement working together to improve the lives of people in our communities.

As a Cornwall Council owned company Corserv Care offer Reablement and Domiciliary care nursing home care and Technology Enabled Care Lifeline & assistive living services. Your role as the People Coordinator will be to provide efficient and compliant administrative support you will be the first point of contact for managers and employees helping to solve or signpost their People related query. You will also support the delivery of the People Plan with the overall aim of improving the employee journey for Corserv Cares People.

What youll be doing:
Providing administration assistance to the People team including note taking working with data to support People initiatives and processes and contributing to department presentations.
Act as a first line of enquiry for colleagues across CCL including dealing with queries on Policies Payroll Pensions Benefits Holidays Deductions etc signposting to the Group HR Operations Team as required.
Working with the People Advisor (Resourcing) to support the recruitment onboarding induction offboarding processes to ensure a positive employee journey.
Collate and securely store recruitment documents including completed interview questions and application forms.
Check all recruitment documentation to ensure CQC requirements are met e.g. continuous employment history.
Distribution of offers packs to successful candidates following the interview process.
Maintaining Care Agency supplier information the Care Preferred Supplier List and Terms of Business for suppliers.
Liaising with the hiring manager to design a robust induction plan.
Liaising with CCLs managers and the Group HR Operations Team to ensure DBS compliance.
Auditing and ongoing upkeep of the CCLs HRIS records and personnel files in conjunction with the Group HR Operations Team.
Providing guidance to CCLs managers on accurate data entry on the Global HRIS.
Working with the People Advisor (Learning & Development) to support with the administration of Care Induction Learn projects and ensuring the collection and timely issue of course certificates.
Working with the People Advisor (Employee Relations) to support with the administration of employee relations processes to support timely resolution to include taking and distribution of notes preparing formal meeting bundles collating employee data.
Liaising with CCLs managers to ensure all contract change (joiners/ movers/ leavers) paperwork is received in a timely manner. Collate required information and submit to the Group HR Operations Team for processing/ payroll activities.
Liaising with the Group HR Operations Team to ensure all necessary contract/ T&Cs changes are issued to employees.
Responsible for liaising with managers to ensure DBS compliance across CCL.
Supporting the Senior People Partner in the delivery of the CCL People plan.
Providing advice and guidance that is consistently aligned with CCLs values policies and procedures.
Ensuring customer expectations are managed effectively through timely and effective communication.
Promote best practice across the business presenting People matters concisely ensuring managers implement People policies and practices.
You will be responsible for accurate data processing (in accordance with Data Protection GDPR) including producing People data reports and capturing and producing data that identifies People trends.

About you
The following are essential:
Understanding of HR / Payroll / Benefit Administration and best practise
Knowledge of computerised systems including Excel Word Outlook Sharepoint Teams
Welldeveloped people skills especially communication and team working
Willingness to learn and try new things with out of the box thinking and problem solving
Approachable and flexible
Experience of prioritising workloads being proactive and able to problem solve and meet deadlines
Able to work collaboratively as part of wider people team respecting respective roles and differences
Competent at maintaining security and confidentiality
Highly organised with keen attention to detail an ability to deliver to deadlines and to prioritise effectively

The following are desirable:
Knowledge of HR and Payroll systems
Educated to level 3 in business and administration or equivalent experience
CIPD Level 3 or working towards

Our offer to you

Salary: 25500 pro rata
Working Hours: 28 per week flexible between core working hours Monday to Friday. Hours to be discussed at interview part time 4/ 5 days per week will be considered.

Contract Type: Fixed Term 6 months
Oakland Mews Liskeard Business Park Liskeard PL14 3UX
Base: Council Offices Chy Trevail Bodmin Cornwall PL31 2FR however there is an expectation to work from our Liskeard Office on Monday & Tuesday each week Oakland Mews Liskeard Business Park Liskeard PL14 3UX.

This is a Hybrid role; however you will be expected to work in the office as required and working from home as required. With regular travel into the office essential for training and meetings depending on the Senior People Partners and business requirements.

Working with us you will have an employee benefits package that includes:
Generous pension scheme with employer contribution
Employee discount scheme and wellbeing events
Holiday starting at 23 days and increasing to 28 with service (prorata if parttime) with option to purchase additional plus bank holidays
Cycle to Work scheme
Flexible working hours & home working options
Investment and support in your continuous training and development
Opportunity to become a Safeguarding Advocate Health & Wellbeing Champion and Mental Health First Aider

Our values Committed; kind caring and compassionate. Highquality; reliable trustworthy and consistent. Collaborative; respectful connected and understanding. Proactive; flexible innovative and problemsolving.

To apply:
Please apply with your CV to the Corserv Care People Team

Closing date: Midnight Sunday 25th May 2025.

Thank you for your interest in supporting our important work at Corserv Care.