drjobs Client Services Executive

Client Services Executive

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1 Vacancy
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Job Location drjobs

Manchester - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Why Ryan

  • Competitive Compensation and Benefits

  • Home Office Stipend

  • Business Connectivity Reimbursement (Phone/Internet)

  • Gym Membership or Equipment Reimbursement

  • LinkedIn Learning Subscription

  • Flexible Work Environment

  • Tuition Reimbursement After One Year of Service

  • Accelerated Career Path

  • AwardWinning Culture & Community Outreach

Are you ready to elevate your career with a dynamic and supportive teamRyan has an exciting opportunity for aClient Services Executiveto join our thriving Client Success team in Manchester. In this role youll play a pivotal part in assisting our clients with their commercial property portfolios helping them maximize potential savings and achieve success.
  • Full Training Provided:No previous experience within the property tax industry is requiredyoull receive comprehensive industry training to set you up for success.
  • Innovative Environment:Be part of a forwardthinking company that values your input and creativity.
  • Career Growth:Partner with experienced managers and team leaders to develop a personalized career and personal development plan.
  • Supportive Team:Work within a shared service environment where collaboration and mutual support are key.
  • Flexible Work Model:Enjoy the best of both worlds with our hybrid working policy3 days in the office and 2 days working from home each week.
  • Generous Holiday Policy:Benefit from ourTake What You Needunlimited holiday allowance designed to give you the flexibility to rest recharge and maintain a healthy worklife balance.

Duties and Responsibilities:

  • Client Engagement:Proactively gather essential information and documentation from small to mediumsized business clients to enable Ryan to maximize their clients savings opportunities.

  • Expectation Management:Clearly communicate processes and timescales to clients ensuring transparency and understanding.

  • Relationship Building:Deliver exceptional service to build and maintain strong client relationships.

  • Data Accuracy:Keep client records up to date and accurate reflecting any changes correctly.

  • Opportunity Identification:Seek renewal and referral opportunities for other Ryan services to ensure all client savings avenues are explored.

Education and Experience:

  • Positive Attitude:You are engaging assertive and bring a positive energy to your role.

  • Customer Focused:You have at least 12 months of experience in a telephonebased role working towards targets with a focus on sales upselling or crossselling.

  • Relationship Building:Your ability to engage in conversation and earn trust is second to none.

  • GoalOriented:You are motivated by delivering outstanding service and achieving targets.

  • Excellent Communicator:You have an exceptional telephone manner and can compose professional emails and reports.

Computer Skills:

  • Tech Savvy:Comfortable with MS Office and quick to learn new tools.

Salary:25750 per year base salary plus an uncapped commission structure.

Employment Type

Full-Time

Company Industry

About Company

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