Diversified Industries Merchant Services Relationship Management Leader - Payments - Executive Director
Diversified Industries Merchant Services Relationship Management Leader - Payments - Executive Director
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$ 158000 - 225000
1 Vacancy
Job Description
This is a strategic client management role with a focus on the launch growth and retention of large corporate accounts in the Diversified Industries vertical.
As a Merchant Services Relationship Management Leader within Payments you will manage a strategic portfolio of large complex Diversified Industries clients; driving payments optimization strategies as well as overseeing their daytoday support needs increasing revenue through the crossselling of products and services establishing and maintaining strong relationships with key decisionmakers and providing consultancy to portfolio clients.
Job responsibilities
- Directs the management of all account relationships within an assigned portfolio typically through both facetoface and nonface to face communication channels written and verbal. This includes negotiating contracts needed to meet retention and consulting goals.
- Manages the assigned portfolio includes regular status reporting and ongoing maintenance of portfolio database system used to measure performance and/or results.
- Provides thought leadership proactive insights and consultation on payments optimization strategies to clients within the portfolio and identifies opportunities for JPMorganPayments collaboration to deliver the full value of the firm
- Acts as transaction processing consultant for clients providing alternative processing solutions and options. Monitors and analyzes financial consequences of processing methods and works with clients to minimize their costs in this area.
- Identifies improvements to existing systems/products and opportunities for new products and services. Sells valueadded products or services to existing accounts.
- Develops and implements educational programs designed to improve clients transaction processing performance.
- Works with internal departments to ensure a high level of support for the client. Examples include resolving software hardware and policy problems.
- Manages communications with lines of business partners to ensure a unified account management strategy with client base.
- Identifies and implements processes to reduce companies operating expense.
Requiredqualificationscapabilitiesandskills
- Minimum of 8 years of experience in relationship management or sales with a strong emphasis on contract negotiation.
- Demonstrated ability to think strategically and deliver tactically ensuring effective execution of plans.
- Proven leadership experience with a track record of successfully managing teams and projects.
- Extensive experience working with Csuite clients particularly in large Fortune 500 companies demonstrating the ability to understand and address their unique needs and challenges.
- Ability to collaborate and influence across multiple stakeholder groups fostering strong partnerships and driving results.
- Indepth knowledge of the payment processing industry acquiring and/or merchant services.
- Proficiency in computer software systems including word processing spreadsheets and databases.
- Exceptional verbal and written communication skills with the ability to convey complex information clearly and persuasively.
- Strong timemanagement skills with the ability to handle multiple tasks simultaneously prioritize effectively and meet dynamic deadlines.
- Must be able to travel nationally up to 30% annually.
Preferredqualificationscapabilitiesandskills
- MBA
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such an employment offer for this position is contingent on JPMorganChases review of criminal conviction history including pretrial diversions or program entries.
Required Experience:
Director
Employment Type
Full-Time
