Part-Time Visitor Services Associate
Part-Time Visitor Services Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty staff technical service or student) please login to Workday to complete the internal application process. Please do not apply here apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State please login to Workday to complete the student application process. Please do not apply here apply internally through Workday.
If you are NOT a current employee or student please click Apply and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work additional information on remote work at Penn State seeNotice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS
The Palmer Museum of Art at Penn State is seeking a parttime Visitor Services Associate. This is a frontline position responsible for establishing initial interactions with visitors to the museum to ensure that all feel welcome supported and informed about museum offerings. Visitor Service Associates are responsible for checking visitors in informing visitors about museum policies and current activities promoting museum membership assisting with wayfinding and conducting visitor surveys. Visitor Services Associates also provide services as necessary to accommodate groups and persons with disabilities; perform additional customer service duties as assigned for museum events and projects; and assist visitors with Penn Statebased inquiries and wayfinding as needed.
Availability for weekend shift(s) of 11am5pm on Saturdays and/or Sundays are required in addition to availability for 1012 hours per week Wednesdays and Fridays 11am5pm and Thursdays 11am8pm. Projected weekly hours will total 1218.
Minimum qualifications: 12 years of experience in a customer service role. Excellent communication and interpersonal skills including sensitivity to multiculturalism and diversity. Ability to work with a wide variety of people including students faculty staff community members and volunteers. Experience with Microsoft Office365 SharePoint Excel and Word. Experience in an arts nonprofit or educational setting is a plus.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988 Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security such as those concerning alcohol and drug use crime prevention the reporting of crimes sexual assault and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability please contact.
Required Experience:
IC
Employment Type
Part-Time
