Role Overview:
As a Product Manager for event technology with a focus on ACSs meetings mobile application your mission is to enhance the meeting experience for attendees across our Annual Meetings regional events and specialty conferences. In this role you will collaborate closely with crossfunctional teams including marketing digital experience product development and meetings and events to drive innovative technology solutions that improve usability and foster connections to the ACS brand. By integrating emerging trends in mobile event technology you will develop and implement strategies to provide seamless usercentered digital experiences at our events.
Key responsibilities include:
- Mobile Meeting Experience: Lead the endtoend product management of mobile features tailored for ACS events such as realtime collaboration networking tools exhibitor engagement interactive agendas virtual conference maps and personalized content recommendations based on user preferences.
- UserCentric Approach: Collaborate with the DPX team to conduct indepth analysis of attendee pain points and feedback to inform actionable product requirements that elevate the event experience and value proposition.
- Market Research: Stay updated on trends in event technology mobile collaboration tools and digital networking solutions to identify opportunities for differentiation and integration into the ACS meeting platform.
- Feature Prioritization: Leverage user research in collaboration with vendors development teams and event stakeholders to prioritize features that enhance attendee engagement and productivity during ACS events.
- Vendor Management: Manage and negotiate relationships with technology partners mobile app vendors and service providers specializing in eventrelated technology solutions.
- Brand & Event Consistency: Ensure the consistency of the attendee experience across the ACS Annual Meetings regional meetings and specialty conferences tailoring functionalities where needed to suit the unique aspects of each event type.
- Performance Metrics: Define success metrics tracking performance user adoption and engagement at various ACS events.
- Continuous Improvement: Monitor and analyze user feedback metrics and performance data across different event types to identify areas for improvement and drive iterative design and development cycles.
Qualifications:
- 10 years of industry experience with a minimum of 5 years leading a successful event technology solutions.
- Previous experience in mobile product management digital event technology or related roles.
- Demonstrated success in managing event technology for largescale events ensuring seamless user experience and meeting eventspecific needs.
- Proven experience leading and collaborating with crossfunctional and digital design user experience engineering communications and marketing teams.
- Strong leadership project management collaboration and communication skills with the ability to work crossfunctionally and build strong relationships with event planning stakeholders.
- A systemsthinker with strong organizational skills for building teams aligning resources and ensuring ontime onbudget delivery of mobile solutions for events.
Skills:
- Familiarity with mobile app design principles and user experience best practices.
- Strong analytical skills to assess feature impact and user adoption.
- Comprehensive understanding of technical project lifecycles from writing technical requirements to frontend development and quality assurance testing.
- Knowledge of web development standards including crossbrowser compatibility responsive design and adherence to WCAG 2.2 and Section 508 accessibility guidelines.
- Proficient with project management platforms like Jira Confluence Asana and Smartsheet to facilitate efficient project management and collaboration in an eventfocused environment.
This role is based in our Washington DC office. Employees work a hybrid schedule consisting of working onsite two days per work week as decided by functional area. The balance of the week is open to working remotely though employees are always welcome onsite each day if they choose. A reasonable rate of compensation for this position is between $140000 to $180000 per year.
ACS currently provides the following benefits for this position: paid vacation leave paid sick leave paid holidays health insurance flexible spending account or health care savings account dental insurance life insurance vision insurance retirement benefits short and longterm disability and 4week work from anywhere; each benefit is subject to the terms of the applicable program. Additional benefits may apply based on skills experience and location.
Any actual offer of employment reflecting the total compensation package and benefits will be made in the sole discretion of ACS. ACS reserves the right to amend or modify its employment benefits and compensation structure at any time.
Required Experience:
IC