Solutions Engineer Manager
Solutions Engineer Manager
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1 Vacancy
Job Description
About Netskope
Today theres more data and users outside the enterprise than inside causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed one that is built in the cloud and follows and protects data wherever it goes so we started Netskope to redefine Cloud Network and Data Security.
Since 2012 we have built the marketleading cloud security company and an awardwinning culture powered by hundreds of employees spread across offices in Santa Clara St. Louis Bangalore London Paris Melbourne Taipei and Tokyo. Our core values are openness honesty and transparency and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships collaboration and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON) we strive to keep work fun supportive and interactive.Visit us atNetskope Careers. Please follow us on LinkedIn and Twitter@Netskope.
About the position:
The Solutions Engineering Manager (SEM) is a technical leadership position for our AMER Enterprise Solutions Engineering team. As an SEM you will have leadership responsibility for the Solutions Engineers within a specific region and will act as a working manager leading from the front. She/he must be an experienced manager with a demonstrable background as a dedicated Technology Executive with broad technology and business background able to demonstrate consistent success in leveraging innovation to achieve revenue and sales growth. You will partner closely with our AMER Enterprise Solutions Leaders to increase market share and develop and execute aggressive growth strategies across markets. The successful candidate will be focused on customer success and deliver worldclass cloud security solutions. This individual will be a key leader in our growth and market leadership development.
You should also possess a strong reputation for achieving organizational goals and relationship development with key customer contacts.
As a Netskope Solutions Engineer Manager you will be responsible for:
- Recruit hire and onboard new Solutions Engineers into your territory.
- Provide technical and business leadership for the SE organization promoting leadership by example.
- Responsible for training and mentoring new Solutions Engineers on the team and assist with defining periodic SE training curriculum.
- Support field SE team in complex evaluations troubleshooting and challenging customer environments.
- Assist Channel team in ensuring Partner SEs are trained and can support Netskope demos POCs and evaluations.
- Build maintain relationships with Key customers in the territory to solidify reference accounts and to assist the account teams with defining plans to drive more business.
- Manage performance and key talent closely ensuring that we are taking the necessary actions to retain top talent.
- Conduct ongoing 1:1s with team members to provide constructive feedback and skills development.
- Work cross functionally with support customer success product management engineering and other organizations to ensure alignment with the field provide a process and product feedback.
- Provide an escalation point for presales and postsales technical issues that arise in the territory.
- Take an active role in your regions customer success and help resolve any customer satisfaction issues escalating cross functionally when needed.
Job Requirements:
- 3 years of previous successful solutions engineering leadership experience is essential.
- 5 years as a successful individual contributor solutions engineering.
- Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfort in public speaking and presenting to both internal and external executive audiences.
- A reputation for unquestionable ethics and integrity.
- Big thinker striving to make a big impact and unwilling to accept mediocrity or Status Quo.
- Must have resiliency and tenacity to be successful in an extremely fastpaced everchanging environment.
- Solid track record in building developing and recruiting high performance teams based on a large network of talent in the software and systems industry.
- Ability to work with diverse groups of people; challenge and lead people toward their peak performance.
- Industry knowledge of security product market trends and directional awareness of Netskopes roadmap and technology development efforts.
- Indepth knowledge of security technologies and product with prior experience selling security technologies including but not limited to: Proxies NG Firewalls SSL/IPSec VPNs SSO DLP and Encryption gateways.
- Knowledge of how to deliver comprehensive security solutions to Netskopes customer base and maintains a general understanding of competitive selling strategies.
- Travel: 5075% within the region.
- Prior experience growing teams in early stage startups with limited resources
- Experience working in and selling cloudbased technologies (SaaS IaaS and PaaS)
Education:
- BS CS/EE or related (or equivalent work experience).
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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion race color sex marital or veteran statues age national origin ancestry physical or mental disability medical condition sexual orientation gender identity/expression genetic information pregnancy (including childbirth lactation and related medical conditions) or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
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Required Experience:
Manager
Employment Type
Full Time
