Client Account Manager, Mid-Market (Services)
Client Account Manager, Mid-Market (Services)
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Job Description
Were looking for a sharp positive and motivated selfstarter to join our MidMarket Sales team in Toronto! As a Client Account Manager you will closely collaborate with your Client Partners to help agencies and advertisers achieve their marketing objectives on the fastgrowing Reddit platform.
Please note that this role is required to work in person from our Torontooffice 12 days per week.
Responsibilities:
- Collaborate closely with Client Partners to meet and exceed your clients marketing goals
- Proactively manage and deepen relationships with existing advertising partners both with agencies and directly with clients to drive yearoveryear Reddit revenue growth
- Lead and execute campaign launches from start to finish delivering insightful optimization recommendations to agency and client partners
- Act as the primary point of contact for internal account operations including managing revenue delivery troubleshooting issues and escalating when necessary
- Educate brands and media agencies effectively communicating Reddits value proposition and best practices for advertising on the platform
- Consult clients on their awareness and direct response objectives partnering closely with Client Partners to craft thoughtful and creative media plans
- Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
- Dive deep into campaign performance data audience and competitor insights seasonality and market and performance trends to develop KPIdriven campaign recommendations
- Strategically identify and pitch upsell opportunities to clients to contribute to account growth
- Proactively seek and represent client needs and asks to crossfunctional stakeholders
- Shape Reddits native ads product roadmap by aggregating and sharing client feedback and campaign metrics with crossfunctional stakeholders
- Proactively identify areas of improvement and drive the execution of solutions
- Mentor and train other team members
Required Qualifications:
- 47 years of experience in advertising sales and account management
- Strong understanding of customer marketing funnel and traditional marketing ecosystem
- Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Proficient at upselling with a proven track record of growing client spend
- Understanding of Digital measurement tracking fundamentals and mobile measurement partners
- Tenacious and entrepreneurial approach to working through product process and client challenges
- Experience cultivating strong relationships with external partners
- Exceptional communication and interpersonal skills
- Ability to work in a fastpaced and unstructured work environment
- High attention to detail
- Proficiency in Excel preferred
- BA / BS degree or equivalent work experience
Benefits:
- Comprehensive Health Benefits
- Registered Retirement Savings Plan with matching contributions
- Income Replacement Programs
- Family Planning Support
- GenderAffirming Care
- Mental Health & Coaching Benefits
- Flexible Vacation & Reddit Global Days Off
#LIES1 #LIonsite
Reddit is proud to be an equal opportunity employer and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If due to a disability you need an accommodation during the interview process please let your recruiter know.
Required Experience:
Manager
Employment Type
Full Time
