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Billing Specialist
UnityPoint Health Pain Center
Fulltime; MondayThursday 8a4:30p Friday 8a11:30a
The Billing Specialist is responsible for assisting patients with their billing questions verifying charges are submitted timely for processing for both independent provider partner and UnityPoint Health and work with coding production team to ensure all charges have appropriate documentation to bill for services. Obtaining prior authorizations include but are not limited to researching insurance policies for each procedure to ensure the physicians are following the individuals insurance policy regulations ensuring a payable diagnosis code and accurate use of coding for independent provider partner and UnityPoint Health procedures. Effectively communicates with providers nurses and front desk staff of any updated insurance coding preauthorization and/or billing changes. This position is the primary resource to the Allen Center for Pain Medicine staff regarding patient accounts coding insurance and prior authorizations.
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Serve as the primary resource to staff and patients for questions related to billing.
Communicate status of clinic billing responsibilities to the Administrator on a regular basis.
Provide support and training to new employees in the functions related to billing (i.e. denials).
Monitor daily billing activity/productivity (i.e. timeliness of posting of charges/payments collection of copayments etc.).
Prepare and verify daily deposit.
Share responsibility through timely communication of identified problems to assure proper followup is completed and ensure proper payment.
Work accounts in assigned queues in accordance with the department protocols.
Maintain daily reconciliation/balancing documents per protocol.
Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings reading emails and regularly checking information on the organizations intranet site.
Maintain regular and consistent attendance at work.
Monitor environmental conditions in order to secure protected health information.
Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
Balance team and individual responsibilities; be open and objective to others views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.
Required Experience:
Unclear Seniority
Full-Time