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You will be updated with latest job alerts via emailTitle: Service Delivery Manager
Location: India
Division: Managed Services
Reports to: Lead Service Delivery Manager (Region)
Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services
Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences
Do you want to have the opportunity to lead service delivery within clients with complex service requirements and ensure effective operating process and procedure documentation is in place
If so we would love to hear from you!
ABOUT US
Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience we have established ourselves as a trusted partner for governments local authorities and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.
Since 1998 we have been part of Blenheim Chalcot one of the leading venture builders in the world. Blenheim Chalcot has been building exciting and disruptive businesses for over 20 years across various sectors including notable names like The Rajasthan Royals Modulr Fospha and many more.
OUR VALUES
Partnership: we become one team and family with organisations helping them to navigate change and stay agile.
Integrity: our people really care going beyond the brief to make change happen for organisations and citizens.
Innovation: we bring together the right technologies and services to design solutions that work.
Passion: we are passionate about and dedicated to public services and improving peoples lives.
THE ROLE
Key responsibilities
The Service Delivery Manager is a vital role within Agilisys and this role will ensure the overall delivery commitments aligned to Managed Services contractual commitments are achieved.
Specific duties
Depending on the project you will need to be comfortable doing the following:
Opportunity
This role is an excellent platform for experienced professionals to take their career to the next level and an opportunity unlikely to be found anywhere else. As a Service Delivery Manager you will have the opportunity to work with a diverse range of clients driving service excellence and continuous improvement.
ABOUT YOU
The ideal candidate will have a trackrecord in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.
The Ideal Candidate
WHAT WE CAN OFFER YOU:
This role will offer exposure to the right mix of challenges within a culture that promotes continuous learning and development.
PROCESS
Simply submit your CV.
By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing but please note that this means we will no longer consider you for the role you have applied for.
We have a rigorous recruitment process which we use for all our roles to ensure we attract the very best talent.
Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such we are keen to maximise the diversity of our workforce and actively encourage applications from all. We encourage diversity through perspective background identity and thought whilst also fostering an environment where everyone can express themselves regardless of your race religion sex gender colour national origin disability or any other applicable legally protected characteristic. We are committed to continuing to nurture an inclusive environment and building a diverse workforce.
Required Experience:
Manager
Full Time