Primary Purpose
The Public Safety Dispatcher is responsible for receiving and transmitting routine and emergency telephone and radio messages viewing camera surveillance systems and identifying issues important to the departments mission.
Essential Functions
Answers emergency telephone requests for police fire and medical emergencies. Dispatches police required equipment or arranges for response from other departments as appropriate. Maintains radio communication with University police units and for maintaining logs of the activities of each officer. Maintains various departmental files including criminal records and confidential files. Assists in training new dispatchers. Performs a variety of clerical and typing work. Performs other duties as assigned or requested. This position serves as Campus Security Authority ( CSA ) as outlined by the Clery Act. CSAs have federally mandated responsibilities to report crimes that are reported them. University of the Pacific recognizes that diversity equity and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decisionmaking that demonstrates awareness of and responsiveness to the ways sociocultural forces related to race gender ability sexuality socioeconomic status etc. impede or propel students faculty and staff.
Minimum Qualifications
High School Diploma or G.E.D. One (1) month of customer service related work experience. Must type a minimum of 35wpm (Is expected to be at 40 wpm by completion of training period.) Must undergo and pass a complete police background investigation.
Preferred Qualifications
Previous experience in law enforcement setting. POST Basic Dispatcher Certificate If hired without this candidate must complete their certification within one year of employment. Ability to retain and read maps street building and compass directions. Ability to research and gather information from telephone interviews. Effectively communicate over telephone and radio equipment. Ability to condense lengthy information into coherent communication. Knowledge in the use of surveillance cameras radios and other communication systems and equipment. Ability to think and act quickly in emergency situations. Ability to handle multiple tasks. Positive attitude proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice equity and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Work Schedule
Work is performed during nontraditional hours including nights weekends and holidays. This recruitment is to fill two (2) vacancies.