Sales Manager
Sales Manager
Posted on :
11-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 65000 - 80000
Vacancy
1 Vacancy
Posted on :
11-05-2025
Job Description
Description
Additional Information: This hotel is owned and operated by an independent franchisee Aloft Chicago Mag Mile. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
JOB SUMMARY/ABOUT THE ROLE
The Sales Manager plays a vital role in driving revenue growth and maximizing market share for their assigned hotels. This highly visible revenuegenerating role is responsible for identifying and securing new business across all segments with a strong focus on small business and special corporate accounts. Working closely with the Director of Sales & Marketing the Sales Manager implements propertyspecific pricing strategies uncovers new business opportunities through internal lead mining and reengages past clients to maintain a healthy pipeline. This position also partners with the broader Marriott sales ecosystem including Local Sales and U.S. Account Sales/GSO teams to ensure targeted accounts are producing and market share is growing. By aligning on competitive positioning and sales activity the Sales Manager ensures each property remains agile and competitive within the local landscape.
Leadership & Interpersonal Skills:
Leverage deployed account resources to drive business for properties for identified hotels to pullthrough business to grow account share.
Participates in community and hotel networking events.
Visits neighborhood target and local small business accounts and coordinate follow up efforts.
Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.
Works collaboratively with all sales channels (e.g. the MultiHotel Sales Account Sales and Global Sales) to establish coordinated sales efforts that are complementary and not duplicative.
Supports the companys service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience.
Services customers to obtain and grow share of the account.
Engages in property related events that support the development of new accounts.
Performs other duties as assigned to meet business needs.
KEY RESPONSIBILITIES
Essential Functions:
Works with the Director of Sales & Marketing in identifying the top accounts of each stakeholder hotel determining account deployment structure identify key buyers within each account and coordinate efforts to drive demand and pullthrough business from the accounts for the stakeholder hotels.
Assist Property Sales Leader in identifying share shift targets.
Ensures effective and efficient funnel management through available systems and collaborating with MultiHotel Sales.
Manages daily Status Change reports to help close on hotel business.
May work with Local Sales U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented marketplace.
Provides property support by coordination and executing property internal mining efforts to assigned hotels
Solicits new business from nondeployed small business accounts reader boards and leads sent through internal referral mechanisms.
Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other thirdparty data sources to generate leads.
Utilizes internal lead referral tools (e.g. eProspecting Portal) to solicit new business opportunities and contacts.
Ensure Hotel has property lead generation program to identify new business.
Resolicits nondeployed realized opportunities including turndowns lost opportunities and actualized business when appropriate.
Drives customer satisfaction through daily interactions (e.g. solicitations resolicitations account calls site inspections new business calls face to face activities etc.).
Conducts customerfacing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g. lunch and learns social hours company of the month activities local industry events Convention and Visitors Bureau (CVB) Activities etc.).
Conducts site inspections for customer accounts as appropriate.
Maintains complete and uptodate lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information.
Qualifies and maintains customers longterm business potential and refers customers to market field hotel or national sales office as required.
Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the MultiHotel Sales to ensure qualified leads are entered into CI/TY SFAWeb.
Leverages MI Leads for Out of Org NonDeployed Accounts.
Presents stakeholder hotel benefits and features based on customer needs.
Understands and utilizes all business processes written in support of the sales organization.
Utilizes negotiation skills and creative selling abilities to uncover new business.
Uses all information systems (e.g. CI/TY SFA Web MRDW MarRFPSAPP Hoteligence Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels.
Understands the overall market (e.g. competitors strengths and weaknesses economic trends supply and demand etc.) to sell effectively against the competition.
Communicate trends opportunities and market changes to appropriate parties as needed.
Leverages all available sales channels (e.g. group and transient intermediaries field sales worldwide reservation offices etc.) to optimize sales revenues.
Understands and actively utilize company marketing initiatives/incentives to convert cold leads to warm leads.
Tracks weekly activities and relationship to revenue and room night production.
Sets daytoday priorities to complete assigned responsibilities
Actively participates and contributes to Sales Strategy Meetings as appropriate.
Adjusts to significant variation in daily workload through independent prioritization.
Drives revenue from local nondeployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts sourcing new accounts identifying new targets and resoliciting past business leads.
Activate local tactics for deployed accounts to pullthrough local buyer needs. Communicate best practices for generating creative revenue opportunities.
Performs other duties as appropriate.
Guest and Talent Engagement:
Serve as a visible leader by engaging with guests responding to their needs and ensuring memorable experiences.
Support guest recovery efforts to address and resolve issues promptly and professionally.
Champion the hotels commitment to a positive work environment by fostering open communication and recognizing team achievements.
Operational Excellence:
Monitor and ensure compliance with health safety and regulatory requirements.
Support sustainability initiatives and community engagement programs to align with the hotels values.
Leverage technology and data to optimize operational processes and enhance guest experiences.
Marginal Functions:
Maintain the hotels appearance cleanliness and operational efficiency.
Represent the hotel in external meetings partnerships and community events.
Perform other duties as assigned by the General Manager Director of Sales & Marketing or Ownership.
Education & Experience:
High school diploma or GED; 2 years experience in the sales and marketing guest services front desk or related professional area. Proven success in driving guest service excellence and operational efficiency.
Or:
2year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major; no work experience required. Strong financial acumen with experience managing budgets forecasting and cost controls.
Preferred:
4year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of propertyspecific business segments (e.g. group catering transient); knowledge of the hospitality industry.
Physical Requirements:
Ability to work long hours including evenings and weekends as needed.
Medium work must be able to lift carry push or pull up to 20 pounds occasionally and 50 pounds frequently.
FULLTIME BENEFIT OVERVIEW
Compensation: Competitive salary with quarterly yearly (up to 20%) and longterm incentive bonuses (up to 10%).
Insurance: Companypaid HMO Medical Dental Vision and Life Insurance (PPO available at an additional cost) starting the 1st day of the month after 60 days of employment.
Time Off:
o Vacation Days: Starting at 10 days increasing to 20 days with tenure.
o Sick Days: 7 days per year.
o Personal Days: 2 days per year.
o Paid Holidays: 8 days per year.
Additional Perks:
o $100 monthly cellphone stipend.
o 401(k) program with company match.
o Marriott Explore Program for discounted rooms.
o Flexible Spending Account (FSA) and commuter benefits.
o Annual performance review with potential salary increases.
The salary range for this position is $65000 to $80000 annually.
This company is an equal opportunity employer.
frnch1
Required Experience:
Manager
Employment Type
Full-Time
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