Summer Help - Warranty Claims Administrator
Summer Help - Warranty Claims Administrator
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Job Description
Job Description:
Company Description
Hobart Service an Illinois Tool Works Company has been in business for over 125years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service give back to the communities where they live and work and demonstrate the ITW values of Integrity Simplicity Trust Respect and Shared Risk.
Job Description
The selected candidate will be able to perform a variety of duties with a focus on Warranty Claim Entry Warranty Inquiries Warranty Registration maintain various files and other functions as needed. The incumbent will be able to prepare and/or maintain Excel and Word documents for correspondence forms orders etc. The individual must be able to display professionalism and use tact on the telephone when talking to customers and other employees. Individual must be cross trained in all department functions. The candidate will perform various other clerical functions as necessary.
This position is a temporary role not to exceed 3 months.
Supervisory Responsibilities
This position has no direct or indirect supervisory responsibilities.
QUALIFICATIONS
The requirements listed below are representative of the knowledge skill and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Work Experience
High school diploma or GED
Desired Education/Experience
Associates degree in a businessrelated field is preferred but not required.
Certificates and Licenses
None
Job Specific Knowledge
To perform this job successfully the individual needs to demonstrate knowledge of these areas as they relate to the primary functions of the job.
Customer Service highly professional demeanor with excellent telephone skills and etiquette. Utilizes various interpersonal styles and communication methods to positively assist and influence customers.
Problem Solving fundamental role in finding ways to address all types of problems by having a good approach to a problem without being ineffective favoring or causing painful consequences.
Safety at Work learns to keep the organization safe from different risks by developing a high sense of alertness that detects danger from afar and stops it before it causes risk danger or injury to themselves or others.
COMPETENCIES
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this Job the employee is in an office setting:
Regularly required to Sit more than 6 hours.
Frequently required to Stand walk bend push/pull
Occasionally required to kneel lift 1025 pounds with or without assistance
May be exposed to noise heat cold slippery wet conditions
May be required to climb ladder
Willingness to travel as required
Standard office environment in a controlled climate
Working Conditions
Office facility
Exposure to noise heat cold slippery wet dirty conditions may occur
Travel requirement up to 10% of time
Hours of Work
Normal business hours with occasional/frequent/extended hours as needed
Flexibility with schedule to meet critical deadlines
Extended hours may include nights and/or weekends
Normal scheduled hours cover early mornings evenings and/or weekends
Be available to work overtime as required
Additional information
Why work for us
- Competitive pay
- Great insurance options with low premiums
- Paid vacation and holidays
- 401K with company match
- Extensive onthejob online and classroom training
- Safetyconscious work environment
Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment Hobart Service is tobaccofree (including ecigarettes) on campuses and within company vehicles and maintains a drugfree workplace.
If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability please contact Human Resources at to request assistance. No other requests will be acknowledged.
ITW is an value our colleagues unique perspectives experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
Asan equal employment opportunity employerITW is committed to equal employment opportunity and fair treatment for employees beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race color sex gender identity sexual orientation religion national origin age disability protected Veteran status or any other characteristic protected by applicable federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
