Software Engineering Lead Internal Tooling & Infrastructure
Software Engineering Lead Internal Tooling & Infrastructure
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Job Description
Company Description
Our client is a cuttingedge SaaS platform that empowers fleet operators to plan optimize and manage zeroemission fleets. Their customers include transit school bus logistics and local government transport providers transitioning to an EV future. With approximately 200 customers in ten countries including one of the ten largest transit systems in the U.S. they are a revenuegenerating fastgrowing technology company dedicated to customer value creation and scalability.
Following the successful first close of a US$15 million funding round they continue to expand and innovate within the EV charging space.
Job Description
The purpose of this role is to amplify our engineering teams effectiveness by owning the infrastructure tooling and systems that support their work. This includes handson development and maintenance of internal tools infrastructure and automation alongside responsibility for security and compliance needs. By reducing friction embedding DevSecOps practices and enabling fast safe delivery this role allows engineers to stay focused on building our core product. The person in this role will also mentor others and champion best practices that lift technical excellence across the team.
Responsibilities and Tasks
- Design develop and maintain internal tooling and automated solutions to improve developer efficiency system observability and reliability.
- Lead infrastructure initiatives including handson management and automation of AWS environments (including via Terraform) and GitLab administration ensuring robust secure and efficient systems.
- Own technical aspects of security and compliance initiatives specifically SOC2 compliance tooling security scanning automation penetration testing integration and proactive vulnerability management.
- Coach engineering teams in DevSecOps practices including robust CI/CD pipelines monitoring logging tracing and metrics collection to ensure high availability and operational visibility.
- Drive adoption of best practices and standards for software development tooling such as integrated development environments debugging local environment setup dependency management and build optimizations.
- Serve as an escalation point for infrastructure and tooling support providing deep engineering expertise to diagnose and resolve complex problems and design internal systems that make support more efficient over time. As the company scales progressively plan for and build an outsourced L2/L3 support capability to take on routine support work.
- Guide and mentor engineering team members fostering a culture of continuous learning technical growth and operational excellence.
Qualifications
Core Engineering & Development Skills (Critical)
- Demonstrable experience as a software engineer building internal tooling and automation.
- Strong programming and scripting skills (e.g. Python Go Bash).
- Proficient with infrastructureascode tools such as Terraform or CloudFormation.
DevSecOps & Infrastructure Automation (Critical)
- Deep understanding of DevSecOps principles and handson experience automating security and compliance processes.
- Expertlevel experience in AWS services and container orchestration (ECS Docker).
- Strong familiarity with GitLab CI/CD GitOps practices and automated deployment strategies.
ProblemSolving & Debugging (Critical)
- Expert ability to diagnose complex infrastructure and application issues through systematic problemsolving approaches.
- Comfortable debugging and tracing through existing codebases and distributed systems.
Software Development Practices (Core)
- Strong understanding of agile methodologies and software delivery practices.
- Proven experience integrating tooling and infrastructure workflows seamlessly into development cycles.
Agile & Collaborative Work (Core)
- Able to closely align internal tooling strategy with broader product and engineering vision.
- Collaborative style enabling crossteam alignment and joint problemsolving.
Leadership & Mentorship (Core)
- Experienced technical mentor capable of elevating engineering team capabilities in internal tooling and infrastructure practices.
- Aptitude for strategic thinking capable of influencing team priorities and technological direction including progressively scaling support structures and outsourcing a support team as needed.
User & Commercial Awareness (Beneficial)
- Able to articulate technical tooling and infrastructure strategies clearly connecting them with business and user impact.
- Effective communicator bridging gaps between technical and nontechnical stakeholders.
Personal Behavioural Competencies
- Initiative & Drive: The ability to selfstart make decisions and see tasks through to completion even in the face of obstacles. Works with sustainable intensity and flexibility equitably contributing beyond regular working hours as needs arise.
- Objectivity & Adaptability: The capacity to deal with problems based on the actual conditions that exist and the flexibility to adapt to changing situations.
- Critical Thinking: The ability to evaluate a situation from multiple perspectives to find the best possible solution.
- Empathy & Humility: A strong understanding of and sensitivity towards the user experience colleagues and existing context alongside the humility to listen to feedback to adapt designs implementations and behaviours accordingly recognise the limits of ones own knowledge and value diverse perspectives.
- Curiosity & Learning: A desire to continually learn improve and apply new knowledge to improve your own capabilities and job performance.
- Communication: Strong communication skills with the ability to convey ideas and concepts clearly and sensitively work effectively within a diverse team and engage both technical and nontechnical colleagues
Employment Type
Full Time
