Director of Security Operations
Director of Security Operations
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Salary Not Disclosed
1 Vacancy
Job Description
About Upshop:
Upshop is the market leader in Total Store Operations solutions for the Grocery and CStore markets. We offer an AIpowered SaaS platform connecting Fresh Center eCommerce and DSD department operations to deliver a simplified smarter more connected store experience. Customers running Upshop realize significant improvements in sales shrink food safety and sustainability across the entire store. 150 retail chain accounts trust our software in over 30k stores 9 countries and 3 continents. Upshop is backed by Level Equity a growth focused private equity firm and acquired Invafresh in 2024 doubling the size of the company.
Overview of the Role:
As Director of Security Operations at Upshop you will lead efforts to safeguard our systems data and employees through scalable detection response and infrastructure security programs.
In this critical leadership role youll drive the design and implementation of robust security systems partnering closely with Engineering IT and Compliance to embed worldclass security controls across our environment. Youll play a key role in shaping our security strategy and ensuring Upshop remains secure resilient and compliant in a fastpaced cloudnative ecosystem.
Responsibilities:
- Implement and manage the organizations IT security strategy policies and procedures.
- Guide a team of developers providing guidance training and support to ensure the effective execution of security initiatives.
- Conduct regular risk assessments and vulnerability tests to identify potential security threats and develop strategies to mitigate them.
- Monitor and analyze security incidents investigating any breaches or security incidents and implementing corrective actions as necessary.
- Stay up to date with the latest industry trends threats and technologies to ensure that the organizations IT security measures are current and effective.
- Collaborate with other departments to ensure that security requirements are integrated into the design and implementation of new systems and technologies.
- Role out security awareness programs to educate employees about security best practices and promote a culture of security within the organization.
- Manage relationships with external vendors and partners to ensure that security controls are effectively implemented and maintained.
- Ensure compliance with relevant regulatory requirements and industry standards such as GDPR ISO 27001 SOC2. Familiarity with US Canada European privacy regulations Californias Code of Regulations (CCR) etc.
- Prepare regular reports to senior management on the organizations IT security posture including insights recommendations and metrics.
Qualifications:
- Bachelors degree in Computer Science Information Technology or a related field. Advanced degrees are often preferred
- Indepth knowledge of IT security principles best practices and industry standards.
- Strong leadership and management skills with the ability to motivate and inspire a team.
- Excellent problemsolving and analytical skills with the ability to identify and mitigate security risks.
- Strong communication and interpersonal skills with the ability to effectively communicate complex security concepts to both technical and nontechnical stakeholders.
- Proficiency in conducting risk assessments and vulnerability testing.
- Experience with security incident response and management.
- Familiarity with security tools and technologies such as firewalls intrusion detection and prevention systems encryption antivirus software etc.
- Knowledge of network and system administration.
- Understanding of cloud computing security principles and best practices.
- Familiarity with regulatory requirements and industry standards related to IT security.
- Excellent problemsolving and analytical skills
- Strong communication and collaboration abilities
- Ability to mentor and lead technical teams
- Other Considerations (travel/hours availability etc.):
- Occasional travel is required. (10%)
- Professional certifications such as CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) or CISA (Certified Information Systems Auditor) are highly desirable.
Benefits/Perks:
- Hybrid with ability to work in office in either Austin or Toronto
- Competitive salary
- Employermatched 401(k) or RRSP plan
- Attractive paid time off policy / Flexible vacation policy
- Career growth and development opportunities
- Home office support setup
Required Experience:
Director
Employment Type
Full Time
