About Hive
Hive is the leading provider of AI solutions to understand search and generate content and is trusted by hundreds of the worlds largest and most innovative organizations to process billions of pieces of content each month. Hive empowers customers with a portfolio of bestinclass pretrained AI models to solve urgent challenges in content moderation deepfake detection digital child safety intellectual property protection sponsorship management and more.
Hive has raised over $120M in capital from leading investors including General Catalyst 8VC Glynn Capital Bain & Company Visa Ventures and others. We have over 250 employees globally in our San Francisco Seattle and Delhi offices.
About the Role
The Growth Strategy & Operations Associate will own strategic initiatives focused on scaling Hives growth across the organization. This is a fullcycle role where the Associate will be expected to generate highimpact initiatives and see them through effective execution. The Growth Strategy & Operations Associate will have the opportunity to engage with leaders across all teams at Hive including Sales Marketing Recruiting Finance and Operations. In this role you will be assisting the executive team with a wide array of activities including improving processes to create effective structures for growth implementing effective reporting and productivity goals for various teams and tackling high impact ad hoc projects.
Our ideal candidate is a business generalist who is passionate about driving impact and building a generational AI company. Our ideal candidate demonstrates a proven background of leadership in a fastpaced environment maintains a positive mindset and enthusiasm for digging deep into the metrics. They are able to step into any role and help out with any project as needed. A high professional standard for excellence is a must.
Selected Focus Areas
Sales Strategy & Operations
Drive strategic planning forecasting and performance tracking across the sales organization.
Identify bottlenecks in the sales funnel and propose datadriven solutions to improve conversion rates and sales productivity.
Manage sales tech stack and evaluate new tools to increase team efficiency; optimize CRM processes to improve data hygiene pipeline visibility and forecasting accuracy.
Customer Success
Analyze customer usage metrics and synthesize customer feedback to identify additional value propositions to grow existing customer accounts.
Define and refine customer support workflows ensuring timeline routing and resolution of tickets from enterprise accounts.
Create customer onboarding collateral and conduct customer onboarding calls to accelerate timetovalue and streamline integration timelines.
Product Marketing & Sales Enablement
Develop and execute gotomarket strategies for new product launches including messaging positioning and enablement.
Own content creation process from crafting blog and LinkedIn posts to updating website landing pages.
Create sales enablement materials including rep onboarding collateral external pitch decks competitor battle cards and prospect demo scripts.
Recruiting Operations
Partner with executives to identify hiring initiatives and engage with recruiters hiring managers to improve hiring processes and reduce timetofill.
Analyze recruiting metrics and generate reports to track pipeline health hiring velocity and source effectiveness.
Maintain relationships with campus employer engagement stakeholders at target schools for both engineering and business roles.
Who We are
At Hive we are passionate about building a revolutionary AI company. We maintain a highperformance collaborative culture where we set the pace communicate with candor solve for scale and maintain a product and customercentric mindset. As one of the fastest growing AI startups in San Francisco the work you will do here will have a direct impact on the growth of the company.
Thank you for your interest in Hive and we hope to meet you soon!
The current expected base salary for this position ranges from $80000 $120000. Actual compensation may vary depending on a number of factors including a candidates qualifications skills competencies and experience and location. Base pay is one part of the total compensation package that is provided to compensate and recognize employees for their work; stock options may be offered in addition to the range provided here.