Work from home ( Married Telecaller)
Work from home ( Married Telecaller)
Posted on :
09-05-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
telecallers job involves interacting with customers over the phone either making outbound calls to promote products or services or handling inbound calls to provide support or answer inquiries. They are responsible for building relationships resolving issues and driving sales or engagement. This role requires strong communication interpersonal and problemsolving skills.
Key Responsibilities:
Outbound Calls:
Making calls to potential or existing customers to promote products services or gather information.
Inbound Calls:
Handling calls from customers who have questions complaints or need assistance.
Customer Engagement:
Building rapport understanding customer needs and providing helpful information.
Sales & Lead Generation:
Converting leads into sales explaining product benefits and handling objections.
Data Management:
Maintaining accurate records of customer interactions and updating databases.
Problem Solving:
Resolving customer issues providing solutions and escalating complex problems.
Compliance:
Adhering to company policies guidelines and scripts.
Skills Required:
Excellent Communication: Clear and articulate verbal communication skills active listening.
Interpersonal Skills: Ability to build rapport establish trust and handle diverse personalities.
ProblemSolving: Identifying and resolving customer issues effectively.
Persuasion & Negotiation: Successfully promoting products handling objections and closing deals.
Computer Skills: Proficiency in using CRM software and other relevant tools.
Sales & Marketing Knowledge: Understanding of sales techniques marketing strategies and industry trends.
In essence a telecaller is the voice of a company directly interacting with customers to build relationships drive sales and provide support.
Employment Type
Full Time
Key Skills
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