Regional Trade Operations Lead

As Regional Trade Operations Lead you are responsible for supporting the structure and development of existing and new IMPEX departments in the Logistics Region APAC ensuring smooth import and export operations of all inbound and outbound cargo connected to the markets in Logistics Region APAC.

Key responsibilities

• Followup regional Trade Operations and related performance KPIs including crossborder related inbound outbound returns and DC move flows (excluding Transit and duty KPIs led by Central Trade team).
• Define and followup regional Trade operational goals and priorities
• Responsible to define and followup the regional Trade budget  also taking responsibility for finance and report control on all IMPEX in the Logistics Region including duty and Trade Operations related invoice control.
• Lead regional trade security & risk management programs.
• Support new initiatives and project related to trade operation
• Lead the collaboration with IMPEX teams in the Logistics Region incl. followup overall Trade operations and KPIs for takt operational cost etc.
• Support and coach IMPEX Managers in areas such as Import cargo management IMPEX related issues (e.g. missing cargo insurance cases) customs document management customer clearance management trade service provider management invoice control reexport handling etc.
• Support in establishing new IMPEX teams and strengthening asis IMPEX team based on expansions impacting trade in the Logistics Region.
• Coordinate regional Inland Haulage (port to DC) Transport Operations and related performance.
• Monitor handling of all customs formalities to ensure compliance with latest legal requirements.
• Lead activities to improve Trade operational excellence and compliance to secure stable trade operations within defined global operational and tech standards balancing cost service levels and sustainability impact with consideration to endtoend flows.
• Support in Trade related procurements led by the regional transport & trade commercial team.
• Responsible for frequent followup of Trade suppliers on KPIs and compliance highlighting trends problems opportunities and status of agreed targets and SLAs.
• Monitor Product Classification Data quality (HS codes) and followup ongoing data quality.
• Actively stay uptodate on global logistics endtoend operational status KPIs issues and risks.
• Identify sustainability opportunities and challenges from a social economic and environmental perspective.

Qualifications :

• Experience in customs clearance of products in H&Ms assortment.
• Previously operational experience in an IMPEX or Transit department team
• Eagerness to help and support in all related areas to set up a new IMPEX department
• Ability to prioritize tasks.
• A pragmatic and full handson approach as well as a flexible attitude to adhoc tasks
• Good communication skills.
• Figure minded.
• Good IT knowledge (SAP KL Microsoft office).
• Fit for a fast paced high pressure and deadline sensitive environment.
• Leading team experience and have good coaching resultdriven skills
• Experience in managing multiple countries and different culture team

Additional Information :

This is a fulltime position starting as soon as possible with direct reporting line to the Regional Transport & Trade Operations Manager. The role will be based in Hong Kong. Travel is required. Please apply by sending your CV in English as soon as possible but no later than April 30th 2025. If you have questions about the recruitment process please contact recruiter hiring team:

Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Remote Work :

No

Employment Type :

Fulltime