Senior Business Analyst
Senior Business Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a Principal Consultant for Ayla for an Enterprise Architecture consultancy engagement.
Key Responsibilities:
Perform as Senior Business Analyst in the Enterprise Architecture engagements with international clients.
Lead endtoend business analysis for hospitality projects involving PMS POS CRM OTA integrations loyalty systems and mobile/web guest experience platforms.
Gather and document detailed business functional and nonfunctional requirements from stakeholders including operations marketing sales and IT teams.
Conduct gap analysis process mapping (AsIs & ToBe) and root cause analysis to identify opportunities for operational improvements.
Collaborate with product managers solution architects and UX/UI teams to translate business needs into system designs and product features.
Support system implementation data migration and user acceptance testing (UAT) across multiple hospitality systems.
Define and monitor key performance indicators (KPIs) for service delivery and customer satisfaction.
Facilitate workshops requirementgathering sessions and stakeholder interviews.
Manage stakeholder expectations and ensure alignment between business needs and technical solutions.
Act as a subject matter expert (SME) for hospitality platforms industry best practices and compliance standards.
Prepare business cases costbenefit analysis and feasibility studies for new initiatives.
Produce high quality artifacts and consulting deliverables for CXO level stakeholders.
Qualifications :
Experience as a Business Analyst preferably in the hospitality industry.
Strong domain expertise in hospitality industry operations.
Excellent communication stakeholder management and documentation skills.
High level of English and Spanish / Arabic language.
Additional Information :
Dynamic team and exciting projects: Work on challenging and impactful projects with a collaborative team.
Remotefirst culture: We embrace flexibility with remote work and offer modern offices in central locations for those who prefer an inoffice experience.
Cuttingedge technology: Access to hightech equipment to support your work.
MyN Employee Participation Program Nagarro: Join a program that allows you to have a stake in the companys success.
Development opportunities: Attractive career growth and internal promotion opportunities.
Flexible renumeration: A compensation system that allows employees to choose from a variety of benefits
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Department / Functional Area
Engineering
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- Business requirements
- JD Edwards
- SDLC
- Systems Analysis
- Data Analysis Skills
