Account Director

RAPP Dallas is looking for an Account Director to join our awardwinning Account Leadership team.

WHO WE ARE:

We are RAPP world leaders in activating growth with precision and empathy at scale.

As aglobal nextgeneration precision marketing agencywe leveragedata creativity technology and empathyto foster client champion individuality in the marketing solutions we create and in our workplace. We fight for solutions that adapt to the individuals needs beliefs behaviors and aspirations.

We foster an inclusive workplace that emphasizes personal wellbeing.

HOW WE DO IT:

At RAPP our fearless superconnectors help tocreate value from personal brand experiences by focusing on three key areas: connected data connected content and connected decisioning.

Our data analysts identify who that person is our strategists understand what they want and our awardwinning technologists and creatives know how to deliver it ensuring were able to activate authentic customer connections for our clients.

Part of Omnicoms Precision Marketing Group RAPP is comprised of 2000 creatives technologists strategists and data and marketing scientists across 15 global markets.

YOUR ROLE:

You will be the daytoday manager of the client relationship; a brand champion an agency facilitator and a trusted partner to both clients and your team. You are an advisor and partner and build relationships with the client at the marketing/category director levels. You have developed a keen ability for managing client based multidiscipline projects across the agency matrix crossholding company partners and external agency partners. Alongwith your supervisor you will steward all elements of the engagement including project management: project definition scope management risk management handoff management and team management. You have natural curiosity and are motivated by driving excellent results time and time again.

YOUR RESPONSIBILITIES:

• Be the daytoday contact for Manager and Director level clients. Author core client communications such as contact reports and Scope of Work documents including timelines budgets and descriptions of deliverables.
• Coordinate team meetings and client presentations facilitate the development of project briefs working with strategic planners analysts and technologists.
• Understand the essential dynamics strategies and drivers of the clients business particularly environment/industry through direct and indirect channels.
• Be the organizational center of projects manage deliverables problem solve and lead flawless execution even when the path to executing deliverables is ambiguous and you are receiving input and direction from multiple stakeholders.
• Track project budgets and scopes assessing estimates to actuals managing Change Order process as needed.
• Knowledgeable of agency operations and client lead mapping.
• Comprehensively understand competitive agency and vendor landscapes.
• Interface with clients as well as internal functional teams.
• Monitor ontime/onbudget project performance and escalate as necessary.
• Understand and manage details of marketing campaigns and/or project deliverables in the context of a larger business picture and future state vision.
• Challenge direction or the status quo and seek alternate perspectives and approaches in developing effective marketing strategies.
• Encourage client consideration and application of agency generated POVs when developing ideas and project plans.
• Collaborate with other depts. (project management experience strategy creative marketing science technology etc.) to create project communication plans.
• Participate in the presentation of agency services and client deliverables.
• Evaluate the input and ideas of the experience strategy creative media marketing science and technology teams relative to strategy and client preferences.
• Advocate for the business internally and keeps the agency team informed focused and enthused about the work and the business.
• Actively work to grow and develop the skills and abilities of junior agency staff.

REQUIRED SKILLS:

• Bachelors degree in Marketing Information Management or similar field
• 7 years experience in an agency digital marketing CRM or consulting environment
• Experience writing detailed proposals and statements of work to clearly define project scope budget and timelines
• Able to communicate complex digital marketing solutions in a clear concise manner
• Very experienced in presenting information both orally and in writing with excellent interpersonal presentation and written skills
• Demonstrated capability and experience in managing and mentoring team members
• Positive attitude strong work ethic and desire to work in a fastpaced environment
• Ability to demonstrate flexibility and creative problem solving
• Manage project deliverables including time and cost estimates
• Understand and manage factors related to account profitability client satisfaction and client retention
• Must be able to work in a team environment
• Proficiency in MS Word Excel PowerPoint and MS Project
• Financial services industry experience is a plus

Our Hybrid Work Model:

RAPPs current hybrid model is designed to enable inperson connections and collaboration that is core to our culture while also supporting flexibility for all employees. As such we have the option to work from home two days per week if wed like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance 401(k) stock options Healthcare & Dependent Flexible Spending Accounts vacation sick and personal days and positive activism days paid parental leave and disability benefits. For more information regarding Omnicom benefits please visit . A reasonable estimate of the salary for this role at the time of posting is $111000 $128000. This range is specific to Dallas and multiple factors are considered in making compensation decisions including but not limited to: skill set experience and training certifications; etc. This is an exempt position. If your requirements fall outside of this range you are still welcome to apply.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status.

NOTE: This job description is not intended to be allinclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.