Hospitality Service Representative

Position Summary

Join our dynamic team as a Hospitality Service Representative (HSR) where youll play a vital role in delivering exceptional patient care and maintaining a safe clean and welcoming environment. Reporting to the Team Lead of Hospitality Services youll be responsible for cleaning patient care areas transporting patients and ensuring medical supplies are stocked.

Were seeking individuals with strong communication skills a positive attitude and a genuine concern for patient comfort. Flexibility teamwork and adaptability are essential in our fastpaced environment. This role requires physical stamina for tasks like heavy lifting patient positioning and handling cleaning equipment.

Preferred candidates will have prior experience in hospital housekeeping and familiarity with technology systems. If youre ready to contribute meaningfully to patient care while embracing new challenges wed love to have you on our team!

Required

Grade 12 education or equivalent combination of education and experience.
Ability to communicate effectively with customers and coworkers.
Must be able to work well in a team environment.
Must be positive and contribute actively to workplace solutions.
Demonstrated concern for the care and comfort of patients.
Ability to read follow instructions and basic math skills.
Must have satisfactory work performance in present position.
Must have previous proven good attendance record.
Must be able to perform heavy lifting.
Ability to be flexible and adapt easily to changes in schedule work assignments and environment.
Ability to work under minimal supervision and accomplish tasks in a fastpaced environment.
Must successfully complete the required training program within probationary period.
Must be physically able to position and transfer patients.
Must be physically able to transport patients and equipment.
Must successfully complete the required training program within probationary period.
Ability to safely work with a variety to industrial housekeeping chemicals.
Ability to perform overhead cleaning.
Must be comfortable working on a safety ladder.

Preferred
Familiarity and comfort with technology systems (computers pagers smart phones).
Previous experience with hospital housekeeping duties.
Previous experience in safely operating housekeeping equipment (auto scrubbers burnishers vacuums and steamers).

Duties

Housekeeping duties related to all patient care areas this includes cleaning up body fluids (urine feces and blood).
Assists in transferring positioning or lifting patients under the direct supervision of a designated health care professional.
Performs patient transportation duties within patient care unit area and to other locations within the hospital.
Assists in hospital codes as appropriate.

Belleville General Hospital (BGH) sits on the shore of the stunning Bay of Quinte. The City of Belleville features a mix of smalltown charm and bigcity amenities. It is a growing city with exciting culinary experiences sheltered waterways for boating and ice fishing fun festivals and entertainment beautiful trails and golf courses a popular farmers market unique shops and services as well as popular big box and largescale General Hospital is the largest of Quinte Healths hospitals with two medicine units critical care (ICU) a lively emergency department a wide range of surgical and diagnostic services a busy maternal child unit a childrens treatment centre inpatient and outpatient stroke and rehabilitation care inpatient and outpatient mental health services and the regional Dr. Douglas A. MacIntosh Cancer Clinic. BGH works closely with the other three Quinte Health hospital teams as well as regional and provincial health centres to serve our at Belleville General Hospital provides countless opportunities for growth and experiential learning. The interprofessional environment is supportive friendly and nurturing with an infusion of new staff learning from seasoned knowledgeable colleagues. You feel a real sense of teamwork energy and enthusiasm in the air at BGH and an overwhelming desire to make a difference.

Physical Demands Analysis

Strength
Required Occasionally lifting average 1025 pounds carrying and pushing/pulling.
Required Infrequently lifting up to 60 pounds carrying and pushing/pulling.

Mobility
Required Frequently prolonged standing and walking on hard surfaces.
Required Occasionally crouching/squatting foot activation.
Required Rarely bending/stooping climbing.

Dexterity
Required Occasionally lifting average 1025 pounds carrying and pushing/pulling.
Required Frequently reaching neck elbow shoulder wrist and back normal range of motion.
Required Often material handling gripping/grasping.
Required Occasionally fine finger movements reaching handling gripping/grasping.

Equal Opportunity

We thank all interested candidates for their response however only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department atx2577 or for assistance.