Hospitality Host
Hospitality Host
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Job Description
Join our dynamic team as a Hospitality Host!
We are seeking a dedicated and versatile individual with a strong commitment to hospitality. The ideal candidate will ensure the seamless operation of our office client space by delivering exceptional service in a corporate environment. The Hospitality Host will oversee meeting rooms pantry and food & beverage services with utmost proficiency. If you have superb organizational skills a friendly personality and thrive in a multitasking environment we want to hear from you!
Key Responsibilities:
- Prepare and set up meeting rooms according to event requirements including seating arrangements tables AV equipment (screens microphones video conferencing tools) and stationery.
- Monitor and manage Food & Beverage services ensuring high standards of service.
- Ensure timely delivery and setup of food and beverages while accommodating dietary restrictions and preferences.
- Maintain the clients pantry including tasks such as loading/unloading the dishwasher washing drying and polishing glassware saucers spoons bottles and coffee jars.
- Oversee food safety policies conduct regular inspections to ensure compliance with health and safety regulations and ensure policy adherence.
- Maintain fridges coffee machines and water dispensers. Conduct backofhouse checks monitor food temperatures and maintain cleaning records.
- Maintain an inventory of meeting room supplies and equipment. Conduct weekly stock assessments of all client space supplies.
- Maintain the staff kitchen area ensuring milk is always available and on date in the fridge and biscuits/coffee/tea are stocked up.
- Load/unload the dishwasher on a daily basis or as needed.
- Maintain a clean organized and hygienic furniture and F&B storage areas.
- Attend team meetings and job chats to ensure engagement and understanding of the overall vision for the Portico contract.
- Provide the highest standard F&B service to our guests during events.
- Support the FOH & Hospitality Manager in everyday tasks.
As a Hospitality Host you will also be trained to support reception duties when required. This includes:
- Greeting and welcoming visitors with a warm smile and friendly attitude.
- Answering phone calls managing emails and handling inquiries promptly and professionally.
- Keeping the reception area tidy and organized.
- Assisting with administrative tasks such as scheduling appointments and managing calendars effectively.
Join us and contribute to creating an exceptional client experience in our office client spaces!
Hours: 40 hours per week. shifts 07:30 16:30 or 10:00 to 19:00 from MondayFriday.
Salary: 32000 per annum.
Qualifications :
- Customer Service Orientation: A friendly and professional demeanour to provide exceptional service to internal and external clients.
- ProblemSolving Abilities: Quick thinking and resourcefulness to handle unexpected issues or lastminute changes smoothly.
- Technical Proficiency: Familiarity with office equipment and software including Microsoft Office Suite and video conferencing tools.
- Knowledge of Food Safety: Understanding and implementing food safety regulations and best practices.
- Multitasking: Ability to juggle various responsibilities from setting up meeting rooms to performing receptionist duties.
- Flexibility: Willingness to adapt to changing schedules and work outside regular business hours when necessary.
- Team Player: Collaborative attitude to work effectively with colleagues and support team goals.
Additional Information :
Whats in it for you
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24hour personal helpline for employees providing counselling & information services.
- Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
