Field Engineer
Field Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Audio Enhancement we help empower learning in the classroom every day. We believe in what we do and how we do it. We take care of each other exceed our customers expectations and build success through partnership friendship and trustwith our team members partners and customers. Team members who work hard pursue excellence and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement were looking for lifersmembers of our Audio Enhancement family who believe in our mission share our passion and want to spend their careers making a difference in education.
We are currently seeking a fulltime Field Engineer for our Apopka FL office.
This person will need to be able to commission installed Audio Enhancement products train how to use it and manage contractors installing equipment. Needs to have excellent customer service skills as this position will be meeting with project managers internal and external upper staff within school districts. May also help walking schools to help quote and design projects.
Duties include:
- Installation of servers and headend hardware.
- Assist the Sales Engineering team with site surveys as needed.
- Build and maintain relationships with customers.
- Provide technical support to internal and external customers.
- Identifying network related issues on customers networks involving Audio Enhancement products.
- Provide support in the field and complete commissioning projects.
- Significant overnight travel is required at least 75%.
- Strong AV and networking knowledge.
- Strong communication skills to work with internal and external parties.
- Ability to effectively troubleshoot over the phone remote sessions or email.
- Ability to work well as a member of a team collaborating to find solutions.
- Strong customer service skills.
- Strong organizational skills.
- Strong trouble shooting skills.
- Must be authorized to work in the United States.
Compensation
Hourly wage is negotiable depending on skill and experience. Benefits include outstanding work environment opportunities for growth medical dental and vision insurance PTO and matching 401(k).
To learn more about Audio Enhancement visit
Employment Type
Full-Time
