Manager of Operations Control Room- English Speaking - Bogota
Manager of Operations Control Room- English Speaking - Bogota
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Job Description
Do you have a passion for operational excellence and thrive in fastpaced highstakes environments Join our expanding team in Bogota as a Manager of Operations Control Room! We seek motivated detailoriented professionals who excel at leading diverse teams and optimizing live studio operations. If youre excited by the challenge of maintaining seamless studio functions supervising missioncritical processes and working in a vibrant international broadcast setting this is your next great career move!
Operations Control Room Manager Career English Speaking Leadership Role in Bogota
As the Manager of the Operations Control Room at our stateoftheart Bogota studio you will oversee all control room activities to ensure smooth uninterrupted live production and broadcast operations. You will lead a skilled team coordinate response to live issues optimize studio workflows and partner with technical and production departments to deliver the highest quality experience for our audiences worldwide. You will play a pivotal leadership role fostering operational efficiency and a culture of continual improvement in one of LatAms top entertainment studios.
Position: Manager of Operations Control Room
Location: Bogota Colombia
Employment type: Fulltime
Work model: onsite
DUTIES AND RESPONSIBILITIES
- Build and maintain relationships with internal and external clients (staff operators)
- Coordinate and supervise staff ensuring adherence to company standards
- Contribute to company development through operational support and feedback
- Document tasks and report to management including data analysis and KPIs
- Motivate train and coach staff especially new employees and OCR team members
- Develop and implement procedures workflows and performance metrics for OCR
- Submit consolidated bonus reports to HR on time
- Manage resources to achieve performance goals and ensure service standards
- Stay updated on company procedures promotions and game strategies
- Report deviations from company standards and suggest improvements to enhance player experience
- Support ISO certification efforts and communicate player feedback to management
REQUIREMENTS:
- Proficient in English (C1) with strong verbal and written communication skills.
- A bachelors degree in business administration operations management or a related field; a masters degree is preferred
- Relevant certifications in project management operations or leadership (e.g. PMP Six Sigma) are a plus
- Extensive experience in operations management with significant leadership exposure
- Proven experience in control room operations or similar environments
- Experience in the iGaming industry or related fields is highly desirable
- Strong understanding of operational control systems both software and hardware
- Proficient in data analysis tools and reporting software
- Familiarity with industry regulations and compliance standards
- Ability to inspire and motivate teams to achieve operational excellence
- Proven ability to manage crossfunctional teams and multidisciplinary projects
BENEFITS:
- Competitive salary
- Private health insurance from day one
- International work environment
- Opportunities for career development
Advance Your Operations Management Career Apply Now
If you are ready to take ownership of live studio operations and lead a highperforming control room team we want to hear from you! We welcome applications from professionals of all backgrounds genders and abilities your unique strengths and perspectives will help drive our ongoing success. Step into your next leadership role in Bogota and grow with us as a Manager of Operations Control Room!
Employment Type
Full Time
