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Job Description
This position provides academic and student support for Virginia Techs growing online Master of Information Technology (VTMIT) program reporting to the Assistant Director. The Graduate Program Coordinator will provide ongoing support for current students and newly admitted students offering guidance and resources to ensure student success throughout their academic journey. This includes monitoring student progress assisting with course registration addressing student concerns and connecting students to relevant academic resources. The program coordinator will also help manage student communication ensuring that students are kept informed of important deadlines policy changes and opportunities for engagement and serve as a liaison between the program the Graduate School and university student service offices.
Required Qualifications
Experience in student services academic advising administrative or program support in a professional setting.
Strong interpersonal and communication skills to effectively interact with students faculty and staff.
Proficiency in Microsoft Office Suite (Word Excel Outlook PowerPoint) MS 365 and Google platforms data and records management.
Experience handling sensitive materials with confidentiality and professionalism.
Strong organizational skills and attention to detail in regard to data and records management.
Ability to manage multiple priorities and meet deadlines.
Preferred Qualifications
Bachelors degree and/or equivalent experience in a related field.
Experience in student services academic advising administrative or program support in a higher education setting.
Experience with graduate programs and/or online programs.
Experience using Slate or similar customer relationship management (CRM) programs and/or learning management systems (LMS) such as Canvas and student information systems such as Banner.
Previous experience working with retrieving information (data) consolidating admissions and enrollment data for reports; web related information entry and retrieval.
Knowledge of academic fiscal and operational policies and procedures.
Experience in event planning or student engagement initiatives.
Ability to work independently and collaboratively with others inperson and remotely.
Strong problemsolving and reasoning skills with a willingness to explore innovative/creative solutions. Motivated selfinitiator.
Pay Band
3
Overtime Status
NonExempt: Eligible for overtime
Appointment Type
Restricted
Salary Information
Commensurate with Experience
Hours per week
40
Review Date
5/14/2025
Additional Information
This position is based at Virginia Techs Innovation Campus in Alexandria VA. Following an initial onboarding period there is potential for a flexible hybrid work schedule in alignment with program needs and university guidelines.
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto Ut Prosim (That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a handson transdisciplinary approach to preparing scholars to be leaders and problemsolvers. A comprehensive landgrant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is an inclusive community dedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eight undergraduate colleges a school of medicine a veterinary medicine college Graduate School and Honors College. The university has a significant presence across Virginia including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees students or applicants on the basis of age color disability sex (including pregnancy) gender gender identity gender expression genetic information ethnicity or national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation please contact Nicole Girdwain at during regular business hours at least 10 business days prior to the event.
Required Experience:
IC
Full-Time