Administration Support Officer
Administration Support Officer
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Salary Not Disclosed
1 Vacancy
Job Description
Our Story
Pacific International Insurance is a dynamic crossTasman company that operates as part of a respected global insurance organisation. We have a diverse portfolio of insurance brands. With our strong foundation and progressive mindset we continue to forge ahead anticipating and meeting the evolving needs of our customers in the everchanging insurance landscape.
Rapid Solutions has specialised in providing quality professional indemnity and liability insurance for property services businesses for more than 25 years. We are looking to welcome a new team member seeking personal and professional growth in a collaborative and customer centric environment.
A bit more detail on the role
We are looking for an energetic positive and organised Administration Support Officer to join our team to help support the functions of the Rapid team in achieving their goals.
You will support our existing customer service team with data entry directing inbound and outbound calls and emails. You will be supported with ongoing training and coaching to ensure you are set up for success developing specialised skills to ensure high quality delivery of services to both our team and customers in line with relevant regulatory requirements and business objectives.
We are seeking an individual that is able to work 38 hours per week Monday to Friday with a desired immediate start in our Newcastle CBD office (including secure onsite parking).
We would love to hear from you if you have:
- A sound level of digital literacy and an aptitude for learning.
- An energetic and tenacious nature with a passion for excellent customer service.
- Excellent communication attention to detail and problemsolving skills.
- The ability to prioritise diverse tasks and work quickly and effectively to meet tight deadlines.
- Ability to collaborate in a professional team environment can also work independently and take initiative.
- Welldeveloped organisational skills.
- Demonstrated ability in handling confidential information.
The below skills and experienceare not essential however would be highly regarded:
- Administration experience
- Completed or enrolled in Certificate III in Business Administration or Business
- Previous experience in a call centre or insurance environment a bonus but not a necessary requirement
Why you will love working with us
- A purposedriven company that strives to deliver our world with Soft Landings.
- Competitive remuneration and variable rewards.
- Supportive and collaborative work environment that values worklife balance ensuring you have the flexibility to excel both personally and professionally.
- Professional development opportunities such as LinkedIn Learning.
- A Wellbeing Program offering EAP services and annual wellbeing reimbursement to support your individual wellness.
- Reward and Recognition Program offering both monetary rewards and additional leave.
If you are excited by this opportunity apply with your CV and cover letter to help us learn more about you and we will be in you require further information or assistance with your application please reach out our People team at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
