drjobs Customer Support Representative

Customer Support Representative

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1 Vacancy
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Job Location drjobs

Amsterdam - Netherlands

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsibilities:

  • Provide excellent customer support to Dutchspeaking clients via phone email and chat.
  • Assist customers with inquiries related to products services and technical issues.
  • Ensure all customer issues are resolved in a timely and professional manner.
  • Communicate clearly and effectively to address customer concerns and provide solutions.
  • Record customer interactions in the CRM system for followup and reporting purposes.
  • Collaborate with colleagues and escalate complex issues when necessary.
  • Maintain high levels of customer satisfaction and contribute to team goals.

Requirements:

  • Fluent in Dutch (both written and spoken).
  • Proficient in English (both written and spoken).
  • Strong communication skills and a customerfocused attitude.
  • Motivated eager to learn and able to thrive in a fastpaced environment.
  • Previous experience is not required making this an ideal opportunity for entrylevel candidates.
  • Basic technical aptitude and willingness to learn new systems and tools.

Job Benefits:

  • Competitive salary with performancebased incentives.
  • Full training provided no previous experience required.
  • Health insurance and other benefits.
  • Fulltime position with regular working hours Monday to Friday.
  • A dynamic international team environment.
  • Opportunities for growth and career advancement within the company.

Employment Type

Full Time

Company Industry

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